Senior Epic Project Manager

The Senior Epic Project Manager leads the planning, coordination, and execution of complex Epic-related initiatives, including software implementations, module enhancements, and cross-functional systems integration. This role is instrumental in driving enterprise-wide digital health projects such as electronic health record (EHR) optimizations, analytics initiatives, and system-wide technology upgrades.

With a strategic focus on aligning Epic capabilities with organizational goals, the Senior Project Manager collaborates with clinical, financial, and operational stakeholders to deliver scalable, high-impact solutions. They oversee all phases of project delivery-from initiation and planning through execution, testing, go-live, and post-implementation support-ensuring that timelines, budgets, and quality standards are consistently met.

As a trusted partner, the Senior Epic Project Manager fosters cross-functional collaboration, champions change management, and ensures that system improvements enhance operational efficiency, user experience, and long-term sustainability.

Seeking Project Managers to support our Epic (EMR) implementation initiative across several critical domains, including:

• Revenue Cycle / Finance
• Inpatient Services
• Third-Party Systems / Integrations
• Technical Operations

This is a project-specific role with an expected duration of 2 years.

Minimum Education

• Bachelor's Degree (Required)
• Master's Degree (Preferred)

Minimum Work Experience

• Seven (7) to Ten (10) plus years of project management, product design, or related experience. (Required)

Required Skills/Knowledge

• Strategic Analysis & Problem Solving - Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows.
• Executive Communication & Stakeholder Engagement - Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success.
• Project Leadership & Time Management - Proven ability to lead multiple, high-impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments
• Healthcare Operations & Revenue Cycle Expertise - Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance.
• Change Leadership & Organizational Agility - Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations.
• Collaborative Leadership & Team Development - Builds high-performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes.
• Change Management & Transformation - Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy-in and long-term success.
• Professional Integrity & Accountability - Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high-pressure or sensitive project environments.

Required Licenses and Certifications

• EPIC Certification (Required)
  
  
  
  • This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire.
  
  
  
  

Functional Accountabilities

• Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints.
• Oversees cross-functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications.
• Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle.
• Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows.
• Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration.
• Coordinates go-live readiness and post-implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption.
• Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution.
• Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards.
• Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence.
• Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols.
• Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies.
• Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs.
• Provides on-call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues