Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 77 power plants in operation and one under construction represents nearly 27,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states, Canada and Mexico. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.
The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.
Job Summary (includes but is not limited to the following, other duties may be assigned)
Work closely with Sales, Front, Middle and Back Office(s) to prepare, manage and validate customer usage data and obligations and to also serve as a subject matter expert within the context of developing and maintaining a defined Data Processes for Champion. In addition, this role will also serve as the point of contact for customer fulfillment, providing technical support to the sales team, management and clients.
Job Responsibilities
- Serve as liaison to regional utilities on behalf of Champion and its customers by developing trustful relationships with utility personnel.
- Coordinate with Structuring, Sales, utilities and internal systems (i.e., Revenue Manager) and interface directly with customers and third parties (e.g., energy consultants) to request and obtain historical load/consumption data for new and existing power customers.
- Construct Usage Profile Requests ("UPRs") based on historical customer data and upload into Champion data-management and enterprise-wide pricing system (InRetail) using the InRetail's load/weather forecasting algorithms. Resolve and refresh forecasted data and update consumption forecasts and obligations accordingly.
- Review load forecast UPR and to the extent that data problems are identified, work with InRetail Support Team and other departments as needed to resolve data issues to ensure data accuracy, completeness and to proactively identify data and/or data process issues to innovate and drive data efficiencies within the organization.
- Support Structuring and Sales team by performing numerous commercial activities with little supervision including pricing and credit requests, sales call planning and follow up, and coordination of sales reporting in the CRM system. Contribute to CRM training for new sales team members, and on-going user support for existing sales team members.
- Serve as point of contact for customers seeking to add or delete accounts from service with Champion including coordination with utility company points of contact, sales manager, desk, and enrollments on contracts and internal record requirements.
- Participate / lead ISS data training sessions with data-stakeholders.
Job Requirements
- Bachelor's degree in business or related field is preferred.
- Three (3) or more years of prior experience with deregulated energy preferred. Experience with administration of complex commercial transactions, desirable.
- Proficiency in Microsoft Office skills, general knowledge and experience with CRM systems, InRetail or Pricing / Data acquisition system experience data entry
- Experience with deregulated energy products and service offerings
- Proven ability to communicate complex information clearly to both technical and non-technical audiences
- Employee may be subject to long periods of sitting.
Additional Calpine Information
- Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
- Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to hrrecruitment@calpine.com. Determination on requests for reasonable accommodation are made on case-by-case basis.
Please view Equal Employment Opportunity Posters provided by OFCCP here
Calpine
Jun 20, 2025