Student Engagement Manager

Job Summary:

The College of Nursing, Office of Admissions and Student Affairs Team has a full-time opening for a Student Services Manager. The Student Engagement Manager (SEM) coordinates events such as graduation, new-student orientations, and other celebratory and cultural events for the college. The SEM also supports our student body by engaging with them via the Weekly Student Newsletter, serving as primary contact and advisor for student organizations within the college, and providing career services support to current and former students. This program also monitors and reports on the student experiences by hosting and supporting the student town hall events

The goal of the Student Engagement Manager is to educate, celebrate, and support our students from the time of acceptance through graduation. This position requires the ability to work with a high degree of independence, utilizing best practices and data to influence decision-making.

Supervision Received: Director of Admissions and Student Affairs

Supervision Exercised: Student Affairs Assistant (Administrative Assistant III)

Key Responsibilities:

New Student Onboarding (20%)

• Responsible for the new student experience from the point of system matriculation through the first week of classes.
• Develop and monitor the new student email campaigns.
• Liaise with key constituents to create shared onboarding programming objectives and goals.
• Organize and execute multiple new student orientations throughout the year by developing the orientation schedule, activities, coordinating external speakers, venue, catering, communications, and participants.
• Develop and monitor the online orientation process via Canvas for incoming students and current students. Develop and monitor GroupMe accounts. Serve as the primary responder for any post that violates CU standards or creates student safety concerns.
• Manage the issuance and delivery of badges for new and current students.
• Assess new student orientation programming and collaborate with stakeholders to develop programming that increases retention and achieves established learning objectives.
• Utilize systems to enhance process efficiency and data collection

Graduation (20%)

• Serve as the lead coordinator for the multiple College of Nursing graduation celebrations throughout the year. Ensure all event planning and logistics are completed promptly for successful ceremonies.
• Serve as the primary CU Nursing liaison for university commencement and convocation ceremonies.
• Organize staff and volunteers as needed.
• Ensure faculty and student awards are awarded following standard procedures.
• Inform key constituents, including faculty, staff, and students, of graduation dates and logistics in a timely fashion.
• Manage contact lists and all communication to students and stakeholders regarding graduation and commencement activities.

Student Engagement (18%)

• Coordinate student events, including executing contracts, arranging catering, organizing volunteers, and generating presentations. Conduct regular debriefs and provide data-driven assessment of all activities.
• Oversee the heritage month planning committees and coordinate events to ensure tradition continues and culture of belonging within the College of Nursing.
• Manage regular student communications through various mediums to provide guidance and support in areas related to academics, career, and experiential education.
• Update general processes within the Admissions and Student Affairs Team; Suggest process improvements as needed related to specific programs; Manage projects related to process improvement efforts assigned by the Director of Admissions and Student Affairs.
• Recommends, develops, and implements initiatives for student leadership, engagement, and learning.
• Manage projects related to process improvement efforts assigned by the Director of Admissions and Student Affairs.
• Manage the development and distribution of the student newsletter.
• Maintain the Student Life Website.
• Represents CU Nursing at the CU Student Affairs Programmers meetings.

Student Organization Support (15%)

• Serves as the primary advisor for the CU Nursing Student Council.
• Review accounts (speedtypes) for recognized CU Nursing Student organizations, ensuring budget to actual and course-correcting as necessary, partnering with CU Nursing Finance on involved issues, and coordinating procurement processes.
• Attend student organization meetings as needed, providing advice on resources and protocols.
• Organize regular check-in meetings with student organization leaders and advisors to provide support and counsel.
• Meets with student leaders regularly to discuss student leadership development, personal and academic growth, and organizational direction.
• Serve as the primary contact for CU Nursing student organization advisors.
• Administers and ensures proper financial processes are followed for all departmental student leadership organizations. Adheres to all purchasing rules established by CU regarding student organization spending.

Student Career Services (10%)

• Create, implement, and regularly evaluate the career-services plan for the college. Submit regular reports on progress and challenges to the Director of Admissions and Student Affairs.
• Deliver relevant and engaging presentations and workshops on career development, specifically job search skills (e.g., resumes, cover letters, networking, interviewing skills, etc.).
• Coordinate and execute events and programs that facilitate connections between students and employers (e.g., networking events, Mock Interview Day, etc.).

Supervision (10%)

• Supervises Student Affairs Assistant (Administrative Assistant III), which includes role onboarding, providing coaching, completing annual evaluations, and preparing and managing performance plans in collaboration with the Director of Admissions and Student Affairs.
• Develops and communicates priorities for individual staff members that increase efficiency and support the office/school mission.

Fiscal (5%)

• Forecasts and manages the student engagement budget. Ensure expenses are accurately monitored and adhere to CU standards. Make recommendations for annual budget consideration.
• Makes decisions about appropriate use of speed types and funds with an understanding of the complex financial reporting system.
• Create and execute contracts as needed per university policy and standards. Ensure contracts are executed promptly to ensure events and services are provided without any disruption.
• Organize the scholarship award process, including creating and distributing the applications, soliciting volunteer reviewers, collecting application reviews, managing the score process, and notifying students of selected awards.
• Assist the Office of Advancement with scholarship information requests and award requirements related to CON scholarships.

Academic Services Support (2%)

• Responsible for Student Affairs Committee (SAC) administrative support, including meeting agenda, minutes, meeting schedule, and calendaring.
• Serve as the backup for SAC grade appeals and handbook edits.
• Serve as the backup for SAC grade appeals and handbook edits.
• Respond to student inquiries from point of contact to resolution.
• Ensure new student policies are posted in the student newsletter.

Work Location:

Onsite - this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, and the Children's Hospital Colorado, where our nursing students and faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students, and staff have been instrumental in shaping the profession of nursing and teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, and exciting workplace -- helping make great things happen. Join us in our quest to boldly transform health together.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

To see what benefits are available, please visit: https://nursing.cuanschutz.edu/about/careers/benefits

Qualifications:

Minimum Qualifications:

• A bachelor's degree in education, communication, social science, women and gender studies, psychology, computer science, information systems, business, health sciences, physical sciences, public administration, business administration, higher education, counseling, hospitality, liberal arts, finance, accounting, human services, student affairs.
• Four years of professional-level experience with large-scale event planning, coordinating programs, business operations, and/or academic/student services.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• A master's degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, or a directly related field from an accredited institution may substitute for an unrelated bachelor's degree.
• Experience with large-scale event planning and coordination in a post-secondary education setting.
• Finance/budgetary experience, such as travel and expense reconciliation, budget tracking, and/or complex report creation.
• Experience maintaining compliance with laws, regulations, and/or contracts
• Experience working on an academic medical campus

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Excellent time-management skills.
• Self-directed, energetic, and able to work independently and with minimal supervision.
• Attentiveness to detail and data collection processes.
• Experience and expertise with Microsoft Word, Excel, and Outlook.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: College of Nursing Human Resources at CON.HR@ucdenver.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by July 4^th, 2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $64,464 to $68,000.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.