Customer Service Representative - Complex Care - 4,10's - Alternating weekends/Variable weekdays

Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: LM Complex Care Center

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Now Hiring: Customer Service Representative Complex Care Team
Location: Lee Memorial Hospital, Cleveland Avenue
Schedule: 4x10 Hour Shifts Every Other Weekend Variable Weekdays Shift Range: 7:00 AM 7:00 PM

Are you ready to grow your career in a fast-paced, patient-focused environment? Join our high-volume, learning-rich Complex Care office at Lee Health. We're looking for a dedicated Customer Service Representative to support our patients and care team at Lee Memorial Hospital.

What Youll Get:

• Consistent full-time hours with a unique rotating schedule

• Exposure to specialized, high-acuity patient care

• A collaborative, mission-driven team

Must be local to Southwest Florida and available to work between 7:00 AM and 7:00 PM including every other Saturday and Sunday.

To Apply:
Please submit your most up-to-date resume including employment dates to be considered. We look forward to welcoming you to our team!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

1-2 years prior experience required for Lee Health Solutions.

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers