Community Service Officer (CSO) - Patrol

About the Job
Are you looking for an opportunity to work with a diverse community while gaining law enforcement experience? The University of Minnesota's Twin Cities campus is hiring community
service officers (CSOs) to support police officers. As a CSO, you will provide uniformed, unarmed public safety services and advise members of
the University community regarding safe behaviors, ordinances, rules, and policies to promote a safe and inclusive campus.

This is a position designed to provide candidates with a career path into the law enforcement agency. This position is a two-year temporary post, with an option of becoming a permanent position. See below for our extensive benefits package, which includes tuition reimbursement of up to 100% through the Regents Scholarship.

Job Description
* Patrols the campus to provide visible presence and deter criminal activity
* Communicates relevant ordinances, rules, and policies in support of a safe and secure campus
* Takes reports of crimes and incidents from citizens that do not require a police officer (see Limitations/Prohibitions section below)
* Responds to incidents on campus at the approval or direction of the on-duty police supervisor
* Assists U Security with escorts or patrol coverage
* Enforces University parking ordinances
* Tows vehicles at the direction of police officer
* Traffic direction at crime scenes or accidents scenes
* Traffic direction at large-scale events
* Perimeter security at crime scenes or large-scale events
* Provides first aid as needed
* Assists with community outreach
* Other miscellaneous duties as assigned

This job may be designated as essential.
The employer retains the right to change or assign other duties to this position.

Limitations/Prohibited Tasks
CSOs will not:
1. Operate a department vehicle with red lights or siren in operation
2. Perform duties which require training typically reserved for licensed police officers
3. Process evidence or crime scenes, take statements, or transport arresties with approval or direction by an on-duty police supervisor
4. Investigate state motor vehicle accidents or take reports on these incidents
5. Be involved or respond to situations that present danger or risk such as:
* Making custodial arrests based on probable cause
* Making custodial arrests for warrants
* Enforcing State Statute Criminal Violations
* Stopping traffic violators
* Checking citizens for driver's license status or warrants (CJIS)
* Handling calls of crimes in progress without the direction of or in conjunction with a licensed officer
* Handling alarm calls
* Handling calls of a person in crisis without approval of direction by an on-duty police supervisor

These examples are intended only as illustrations of various types of work performed and are not all-inclusive. The job description is subject to change as the needs of the University change.

Qualifications
Required Knowledge, Skills, and Abilities:
* Strong written and verbal communication skills
* Capable of understanding use of force and defensive tactics policy
* Ability to complete training in baton, chemical aerosol, and handcuffing
* Able to work with diverse populations and to respond with sensitivity to their needs and concerns
* Able to resolve problems and make decisions quickly and effectively to defuse conflicts
* Able to administer first aid, CPR, and AED in accordance with training

Minimum Qualifications:
* Enrolled in an Associated or Bachelors program and at least one year of work experience or a combination of related education and work experience to equal six years
* Able to pass a background check
* Valid driver's license
* Must meet and maintain requirements for access to law enforcement sensitive information including CJIS Data Access Terminals
* Regular attendance

Preferred Qualifications
POST Eligible
Military, Law Enforcement or Public Safety Experience
Desire to become a sworn police officer at the University of Minnesota Police Department

Physical/Environmental Demands:
* Possible exposure to blood-borne pathogens
* Required to work outside during all weather conditions
* Able to travel (on foot) to all campus locations quickly in all conditions including construction sites
* Able to use stairs during emergencies and during patrols
* Able to patrol or stand post for all or most of assigned shifts

Pay Range: $27.59-$34.98/hr depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).