Senior AR Billing & Collections Analyst - Rochester, NH

The Senior AR Billing & Collections Analyst supports finance policies, procedures and programs, reports to the Division Controller, AEC and has responsibilities in these areas:

• Create invoices and credit memos to be sent to AEC customers on a daily basis.
• Submit invoices to customers using online customer portals, email and mail.
• Work closely with Shipping, Contracts and Program Management teams to ensure invoice support requirements are met and to resolve any customer billing issues.
• Contact customers to collect outstanding payments and resolving customer dispute and discrepancies.
• Monitor the blocked sales order report in SAP on a daily basis
• Develop and maintain relationships with key internal departments
• Ensure customer payments are within terms
• Manage overdue balances on customer accounts
• Maintain and reconcile accounts receivable ledgers by entity
• Perform credit analysis on new customer application and recommending credit limit

• Prepare cash forecast for our Treasury group
• Research and provide requested information to internal and external auditors
• Back up for Cash applications for all US business segments
• Other special projects as needed

Primary Objectives:

• Develop relationships with customers to ensure compliance with terms
• Reduce past due balances to a minimum
• Ensure accuracy of AR sub ledger data
• Deduction resolution and account analysis to determine resolution
• Identify Process improvements
• Provide support for the month end close, quarter end, and year end close and other Ad Hoc requests in a timely manner.

AR Collections Skill Requirements:

• Persistence in working with delinquent accounts
• Strong organizational skills and ability to multitask
• Ability to work under pressure and meet deadlines
• Ability to work effectively as an individual or in a team environment
• High degree of attention to detail
• Strong interpersonal, written, and verbal communication skills
• Excellent recordkeeping

AR Collections Analyst Experience Requirements.

• Experience with SAP or similar ERP systems
• Experience with D&B or similar 3^rd party credit systems
• Knowledge of general accounting principles
• Demonstrated ability to prioritize daily activities
• Demonstrated ability to meet firm deadlines

Education and Experience

• Associates Degree required with minimum of 2-3 years of Accounts Receivable experience preferred.

• MS Office suite: Outlook, Excel, Word