| Job Description
 Information Technology Reports To CTOJob Summary The IT Manager serves as a technical leader, process evangelist, and people manager for a cross-functional team delivering multi-platform solutions. This role combines product ownership, agile facilitation, and DevOps governance to drive secure, high-quality releases while adhering to ISO/SOC2 standards.Responsibilities SkillsAgile Leadership & Process Ownership 
   Act as co-product owner, collaborating with stakeholders to define vision, prioritize backlogs, and ensure solutions meet business and security requirements.Facilitate Scrum ceremonies (sprint planning, retrospectives, daily stand-ups), supporting the team to move into a state of self-organization.Champion DevOps and CI/CD practices, enforcing strict pipelines, automated testing, and audit trails for compliance. Team Management & Development 
   Lead and mentor QA analysts, BAs, architects, and developers, fostering skill growth and accountability.Conduct performance reviews, resolve conflicts, and align career development with organizational goals.Optimize team composition by hiring or restructuring roles to address project needs. 
   Embed security controls into all phases of development (design, coding, testing, deployment).Mitigate risks by reviewing architecture decisions and third-party integrations. Technical Oversight 
   Review technical designs for scalability, security, and alignment with business objectives.Resolve cross-team dependencies and resource bottlenecks.Troubleshoot critical issues affecting system stability or compliance. Stakeholder Accountability 
   Report progress and risks to executives using metrics (velocity, defect rates, compliance gaps).Negotiate scope and timelines with business units while safeguarding technical integrity.Escalate impediments requiring leadership intervention (e.g., budget, cross-departmental conflicts).Benefits
   5+ years in IT leadership managing agile teams (QA, developers, architects) in multi-platform environments.Technical proficiency in DevOps tools (Jenkins, Gearset, Azure Devops, GitHub Actions), Salesforce, and CI/CD pipelines.Security-first mindset with experience implementing ISO 27001/SOC2 controls.Exceptional communication for bridging technical and non-technical stakeholders.Qualifications
   Family - Fun atmosphereConcierge ServiceOutside Vendors for convenience (car detailing, massage, chiropractor)Paid volunteer hoursHealth, dental, vision insurancePaid maternity/paternity leave8 paid holidays (including your birthday)PTO + Flex TimeCompany events/Quarterly outings
   Certifications: CISSP, PMP, or ITIL for governance frameworks.Salesforce architecture knowledge (Platform Developer I/II, Certified Architect).Deep Agile expertise with certifications (CSM, SAFe) and hands-on Scrum/Kanban implementation. |