Functional Business Analyst - Life Sciences (Hybrid)

About AI & Analytics: Artificial intelligence (AI) and the data it collects and analyzes will soon sit at the core of all committed, human-centric businesses. By decoding customer needs, preferences, and behaviors, our clients can understand exactly what services, products, and experiences their consumers need. Within AI & Analytics, we work to craft the future-a future in which trial-and-error business decisions have been replaced by informed choices and data-supported strategies.

By applying AI and data science, we help leading companies to prototype, refine, validate, and scale their AI and analytics products and delivery models. Cognizant's AIA practice takes insights that are buried in data, and provides businesses a clear way to transform how they source, interpret and consume their information. Our clients need flexible data structures and a streamlined data architecture that quickly turns data resources into informational, relevant intelligence.

• Act as the first point of contact for the domain to address any complaints / queries regarding the service levels and quality of delivery
• Support & Resolve complex issues; address ad-hoc requests
• Responsible for rollout of operational changes; Functional enhancements
• Review operational performance for the domain, Service Level attainment, operational issues, and technology/process improvements
• Publish weekly and monthly status reports
• Co-ordinate with offshore support team to provide the guidance and clarifications for fixes/ enhancements
• Define new product features in conjunction with product manager and provide specifications
• Ensure quality and completeness of the product through unit testing, documentation and maintenance as appropriate

• End-End functional knowledge of Life Sciences Commercial and DevOps systems and processes
• 3+ years' relevant professional experience with Bachelors/Masters' Degree
• Technical knowledge in AWS, Tableau, Databricks with development or support experience in the LS commercial domain.
• Has strong hands-on experience in working with pharma third party data and has good communication, presentation skills.
• Full understanding of the processes of data quality, data cleansing and data transformation.
• Ability to write complicated, efficient SQL queries and stored procedures.
• Comfortable in processing and analyzing complex high volume, high dimensionality data from different source datasets.
• Knowledge of formal database architecture and design
• Excellent SQL experience preferably AWS Athena
• Ability to challenge status-quo through identification of key business requirements and addressing through innovative data visualization solutions.
• Ability to effectively interact with external stakeholder and articulate the problems and provide the resolution to the issues.
• Manage the end-to-end process set-up by applying best practices. Construct workflow charts and diagrams; studying system capabilities; creating use cases
• Develop customized analytical reports to cater to the requests of external and internal customers
• Ability to collaborate with onsite and customer teams to understand business requirements and translate that in actionable plan.
• Drive/Attend meetings and daily stand-up sessions to keep abreast of project objectives, deliveries and processes
• Improve systems by studying current practices; initiating transformations
• Validate resource requirements and develop cost estimate models
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Knowledge of AWS Glue, Redshift, DevOps, Databricks, JIRA, Confluence

#LI-NC1

Applications will be accepted until 6/13/2025.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.