Health Information Specialist

• Organization of transported documentation received from Rogers Facilities.
• Organization of incoming records from outside sources including fax and mail.
• Verification of loose documents by appropriate patient identification processes.
• Review of received documentation ensuring high quality of scanned images.
• Scan and Index of received Protected Health Information (PHI).
• Identification and forwarding of unapproved forms designated to HIM Leadership.
• Adherence to set minimum volumes, strive to meet departmental goals ensuring timely turnaround time for scanned images.
• Provide audit checks of scanned images from the Units when using Advance Capture.
• Perform and complete duties or other projects as assigned.

• Concurrent and post discharge chart analysis based on automated EHR task queue maintaining departmental turnaround time.
• Analysis of chart documentation for timeliness and compliance with State and Federal regulations.
• Notify HIM Leadership of patterns found by provider/staff for streamlined communication, education, and resolution of incorrect documentation.
• Perform quality checks EHR-monitoring for correct patient name, account number, document titles as well as correct folder/documentation. Correction of errors.
• Email providers of their deficient and delinquent documentation on a weekly basis.
• Pull charts for Peer Review and monitor the Peer Review dashboard on a monthly basis.
• Process Samanage tickets on a daily basis.
• Process Quest combines on a daily basis.
• Perform Medical Record Number (MRN merges when necessary.
• Perform and complete other duties or other projects as assigned.

• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.
• Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met.

• Involve self in the learning and application of standards relevant to the Rogers Improvement System department.
  • Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations.
  • Involve self in the education of other disciplines regarding the department's regulations.

• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Logging and reporting of time on tasks for Health Information Statistics reported organization wide.
• Maintain department policies and procedures.
• Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met.

• Involve self in the learning and application of standards relevant to the Rogers Improvement System department.
• Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations.
• Involve self in the education of other disciplines regarding the department's regulations.

• Demonstrate punctuality and preparedness.
• Demonstrate effective communication skills.
• Demonstrate good organizational skills.
• Contribute in a positive, solution-focused manner.
• Attend department meetings and daily department huddles by actively participating in discussions, recognize and contribute to activities leading to improvement.

• Gain understanding of the performance improvement process.
• Apply the performance improvement model to your department's activities.
• Participate and/or create performance improvement teams that lead to improvement in other hospital areas.
• Educate and involve self in the hospital and department's performance improvement plans.

• Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
• Communicate with all individuals in a positive and professional manner.
• Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
• Communicate concerns and provide solutions.
• Attend outside seminars and/or educational classes to promote professional growth.
• Demonstrate a positive and professional attitude toward parties outside Rogers (provider relations representatives, managed care contractors, visitors, vendors, etc.).
• Comply with the Rogers' policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs.
• Project a professional image by wearing appropriate, professional attire.

Additional Job Description:

• Position requires walking, sitting and standing. Lifting is moderate; must be capable of lifting a minimum of twenty (20) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various equipment.
• Visual acuity required for reviewing medical records.
• Ability to sit or stand for long periods of time.
• Strong interpersonal skills are needed to interact with professional staff and patients.
• Ability to work independently and complete reviews in full within specified timeframe.
• Verbal and hearing ability required interacting with patients and employees. Numerical ability required maintaining records and operating computer.
• Ability to plan, control, and direct all aspects of employee relations. Tact and critical thinking skills required dealing effectively with employees and professional staff.
• Logical thinking and discretion required making decisions in initiating and implementing policies and procedures and standards.
• Must be able to read and communicate through written, verbal and auditory skills and abilities with reasonable accommodations.
• Be physically/mentally able to perform job duties as verified by a physical exam by a licensed physician per post-employment physical.

• High school diploma or equivalent.
• Certification as a Health Information Technician (preferred).
• Two (2) to three (3) years of health information experience (preferred) or experience in a healthcare setting.
• Experience navigating health records in a healthcare setting or related records administration, preferably in a psychiatric setting.
• Working knowledge of Federal and State Regulations and Joint Commission.
• Preferred past work experience using Cerner or other Electronic Medical Record software.
• Knowledge in Medical Terminology.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)