Branch Office Administrator

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary
The Office Administrator is responsible for maintaining a professional, welcoming environment, managing security,
visitor protocols, handling incoming communications, and supporting office operations to enhance overall productivity and business continuity. This role ensures that all front desk functions are performed efficiently and contribute to the attainment of company objectives.

What you'll do

• Welcome and provide information to visitors
• Comply with security department and organizational policies.
• Maintain surveillance through visual, CCTV, and door reader activities.
• Monitor access control systems for proper and improper badge reads.
• Manage front desk and visitor protocols.
• Keep common areas clean, safe, and clutter-free.
• Handle incoming calls, emails, and faxes.
• Receive and distribute mail and packages.
• Order and manage office supplies.
• Book and prepare conference rooms.
• Coordinate repairs and maintenance.
• Report suspicious activities, issues, or service outages.
• Document activities and incidents.
• Respond to emergency situations (e.g. fire, civil disturbance, bomb threat, explosion, flood, workplace violence).
• Communicate effectively with high-level contacts.
• Maintain confidentiality.
• Seek out information and training, share best practices.
• Ensure efficient office operations.
• Ability to document and write reports in our incident report writing system.

What we expect of you

• High school diploma required
• Minimum of 3-5 years in administrative support or customer service role.
• Significant experience using technology (i.e. multi-line phone systems, various online tools)
• Advanced MS Office skills (Outlook, Word, Excel, PowerPoint).
• Proactive and independent work style.
• Strong communication skills (oral and written).
• Problem-solving and follow-through.
• Exceptional customer service.
• Quick decision-making in emergencies.
• Associate degree in a business related or accounting related program preferred.

Pay: $20.32-$34.62

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.