Strategic Account Manager - EPC

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?

The Strategic Account Manager (SAM) develops, maintains and expands a long-term relationship with strategically important Engineering, Procurement, and Construction (EPC) customers. Focused on a selected portfolio of accounts, the SAM is responsible for supporting activities throughout the different phases of the project lifecycle. The SAM represents the entire range of Endress+Hauser's products, services, and solutions to the assigned customer, and must leverage Endress+Hauser's resources and capabilities globally. An integral part of the role is to support the Strategic EPC account portfolio and collaborate with other company functions and stakeholders to drive business opportunities.

Which tasks will you perform?

• Identifies accounts' capital project landscape early and drives the qualification efforts to establish a best-fit project pursuit pipeline for Endress+Hauser.
• Establishes productive, professional relationships with key customer stakeholders and project teams.
• Coordinates the involvement of Endress+Hauser personnel, including Project Sales, Inside Sales, Account Management, Representatives, Services, and Management resources to meet account performance objectives and customers' expectations.
• Meets assigned targets for sales and other strategic objectives in assigned accounts.
• Actively supports customer requests with an emphasis on responsiveness and quality.
• Proactively leads the focus of the account planning process.
• Actively documents relevant project and account information into the Customer Relationship Management (CRM) system.
• Supports the qualification process of potential new accounts to bring into Endress+Hauser's strategic account portfolio.

What do we expect from you?

You will have (required):

• Bachelor's degree, preferably in an engineering or STEM field
• Sales experience required
• Demonstrated experience working with cross-functional teams
• Language fluent in English
• Domestic and international travel is expected as part of this role

You may have (preferred):

• Ability to lead and influence without direct reporting authority
• Clear understanding of capital projects business and EPC type customers
• Utilizes strategic planning, organization, and resource allocation to coordinate and manage multiple opportunities with varying degrees of complexity and geographical spread
• Strategic account management experience
• Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success
• Demonstrates enthusiasm and self-motivation, taking pride in their work and channeling energy into achieving tasks with a strong sense of ownership

What can you expect from us?

• Family-owned, friendly, and highly committed company
• Tuition reimbursement and a wide range of development opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Competitive compensation and bonus opportunities
• Generous paid time off
• Life insurance and 401(k) savings with company match
• Full-service cafe, fitness center, and health clinic (in Greenwood, IN)

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.