Senior Director, Business Operations - Physician Preference

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will support the Vizient Spend Management Physician Preference Item team in achieving its goals to improve operating margin and scale the business to drive revenue growth. You will design and maintain key planning, operational, and continuous improvement processes both within the Physician Preference Item team and in collaboration with other functions and business units across Vizient. Additionally, you will manage and execute strategic initiatives in partnership with cross-functional leaders and teams. This position is a key member of the Physician Preference Item Leadership Team and reports directly to the Senior Vice President and General Manager of Clinical & Physician Preference Items.

Responsibilities:

• Design and maintain key processes for PPI commercial, service delivery, and category management operations serving providers and suppliers (e.g., pipeline review, account review, issue escalation, project management).
• Lead strategic cross-functional projects (e.g., strategic supplier initiatives, standardization of work, tool implementation, change management efforts).
• Facilitate collaboration within PPI team and with Vizient teams by providing the frameworks and processes to achieve clarity on expectations, role/responsibility, and/or decision rights (e.g., delivery, sourcing/contracting).
• Facilitate PPI planning and alignment processes such as strategic planning, OKRs.
• Facilitate alignment across functions in their strategic workforce planning models to coordinate cross-functional decision making around when to add staff vs. when to invest in a more scalable/technology solution.
• Guide and maintain reporting and analyses needed to support data-driven decision making and measurement of outcomes in collaboration with Sr. Director PPI Analytics.
• Support effective staff onboarding, training, culture, transition (e.g., onboarding presentations, offboarding/transition planning, embracing a learning culture).
• Facilitate processes to gather feedback and action items for improvement such as retros and surveys.
• Facilitate leadership meetings and other cross-functional leadership meetings as needed.
• Develop and maintain knowledge management framework.

Qualifications:

• Relevant degree preferred.
• 10 or more years' relevant experience required.
• Experience in operational, project management, or consulting rolesare preferred.
• Talent for designing processes that work -- processes that stakeholders are excited about, that are simple, that can be continuously improved.
• Ability to manage multiple projects and multi-task.
• Exceptional meeting facilitator and clear communication.
• Relentlessly action-orientated and solution-orientated.
• Happy to be the 'glue' person: empowering, motivating, influential, accountable, and reliable.
• Deep experience with change management efforts.
• Willingness to travel to facilitate strategic initiatives and onsite team meetings.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.