Marketing Communications Manager

North Carolina State University

$63,000 - $65,000

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

May 29, 2025

Posting Information

Posting Number	PG194120EP
Internal Recruitment	No
Working Title	Marketing Communications Manager
Anticipated Hiring Range	$63,000 - $65,000
Work Schedule	Monday - Friday, 8:00 AM - 5:00 PM
Job Location	Raleigh, NC
Department	Campus Enterprises
About the Department	Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success. As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
Essential Job Duties	We are seeking a dynamic and innovative professional with a passion for food, nutrition and wellness to serve as the Marketing Communications Manager for NC State Dining. As the Marketing Communications Manager, you will have direct responsibility to develop and implement marketing and communication plans to promote the department's dining locations and services. This includes the dining halls, restaurants, and convenience stores/markets as well as the various program features, such as culinary excellence, nutrition and sustainability. Reporting to the director of strategic marketing and communication, you'll be a part of the Campus Enterprises marketing and communication team. Below is a concise breakdown of the 7 core areas of operations you will be responsible for. Marketing Responsible for leading strategic marketing efforts for NC State Dining, including planning and executing print, digital, outreach, and website projects. Duties include setting and evaluating short- and long-term marketing goals, collaborating on creative asset development, coordinating with stakeholders, and advising senior leadership on brand strategy and sensitive communications. Additional tasks include managing budgets, editing marketing materials, maintaining websites and social media, and ensuring compliance with print and signage standards. Proficiency with design tools and knowledge of photography and food styling are advantageous. Project Management Manage marketing projects by prioritizing deliverables, tracking progress in a project management system, and maintaining regular stakeholder communication. Oversee task assignment and deadline coordination for team members, ensuring clarity and timely completion of all project components. Technology Oversee digital communication efforts by maintaining up-to-date website content in coordination with the digital content manager, managing the division's electronic billboard platform, supporting mobile app promotion, and distributing email communications via Mailchimp. Continuously evaluate emerging technologies and systems, providing leadership with recommendations for potential adoption. Public Relations Create and edit news content, pitch stories to media outlets, and represent the department at student events and orientation sessions. Collaborate with campus news services to enhance visibility of programs and services. Manage sensitive communications with integrity and lead the development and ongoing assessment of strategic communication initiatives to ensure effective outreach. Communication Plan and execute marketing and public relations initiatives in collaboration with directors, targeting key audiences through print, digital media, events, and promotions. Write and edit a wide range of content, ensuring accuracy-especially when communicating about meal plans and allergies-and adherence to AP style and university brand guidelines. Leverage strong public speaking skills and deep knowledge of culinary terminology to engage and inform varied audiences. Branding Lead the development and maintenance of a consistent, innovative brand identity for NC State Dining, ensuring all marketing, communications, and print materials align with departmental and university brand standards. Customer Service Provide excellent customer service to partners within the department.
Other Responsibilities	Model the Division's mission and values, introduce the Division's mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers. Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture. Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.

Qualifications

Minimum Education and Experience	Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
Other Required Qualifications	Demonstrated project management skills; ability to manage multiple projects in a high-volume environment. Experience developing and implementing marketing strategies using a variety of media with an emphasis on social media. Proficiency with editing in Adobe graphic design suite including InDesign, Illustrator and Photoshop. Experience with web content management systems. Experience in email marketing systems; experience with MailChimp a plus. Demonstrated knowledge of national trends and best practices in marketing and communications. Strong organizational skills. Demonstrated ability to work autonomously with initiative, critical and creative thinking. Demonstrated ability to collaborate, develop partnerships and work effectively as a member of a fast-paced, results-oriented team. Excellent written and verbal communication skills.
Preferred Qualifications	3-5 years of experience, which may include applicable internship experience. At least three years of combined professional and internship experience relevant to requirements for the position. Demonstrated success managing, supervising and mentoring employees. Demonstrated interest in hospitality, culinary and nutrition. Demonstrated experience organizing and developing leaders through practical application and learning.
Required License(s) or Certification(s)	A valid North Carolina driver's license or the ability to obtain one within 60 days of start date.
Valid NC Driver's License required	Yes
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	05/28/2025
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please include as attachments a cover letter, resume, and contact information for at least three professional references.

Position Details

Position Number	00101724
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	470101 - Campus Enterprises
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.