Patient Registration- Riverside 3

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Patient Registration (HAA) is responsible for correct registration, insurance and benefit verification, financial requirements and functions related to patient intake.

Duties include, but are not limited to, the following:

• Serves as primary patient contact for registration, a broad range of payer benefits verification and authorization. Integrates the functions of registration, benefits verification, payer authorization and payment arrangements. Assesses patient's financial needs, assists patient with insurance and financial questions, and if appropriate; advises on payment options and available Carilion and community assistance.
• Monitors work queues and reports to ensure all insurance, demographic, and eligibility information is obtained and entered accurately in accordance with established policy and procedure. Ensures patient signatures are obtained on all required documents.
• Serves as resource person for patient, physician, office staff, various facilities, service lines, and outside agencies utilizing effective communication, courtesy and professionalism in all interactions.

Hours are Mon-Fri between 7a-5p; Evenings and weekends as needed

• High school diploma or GED
• Minimum of two years' experience in a physician office/medical office (preferred)
• Experience with data processing and/or with multi-line telephones (preferred)
• Experience with registration and/or medical insurance (preferred)
• Knowledge of office procedures and equipment
• Effective interpersonal, communication, and teamwork skills
• Automated computer system proficiency
• Excellent organizational and time management skills

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.