Nurse Manager (RN), Patient Care Service - OneCall

Description

Management/Leadership
Req #: 31669

OneCall Central (OCC) command center centrally facilitates Maine Medical Center Portland's (MMCP) patient flow via multiple functions: outside hospital transfers, consults, round trip management, patient bed placement, and surge planning and execution. Additionally, OneCall central's REMIS function services as a communication conduit for ambulance traffic into the hospital and supports high priority clinical programs, such as trauma, STEMI, stroke, mass casualty incident response, and internal clinical code response. Over the next few years, OneCall Central will scale to support the remaining 8 MaineHealth hospitals and will serve as a strategic operational hub for capacity management, patient flow, and patient safety across the MaineHealth system. The Manager will contribute operational optimization, performance measurement, and delivery of business services offered in the central command center.

Summary:

The Nurse Manager in collaboration with the Nursing Director is the vital link between the mission and vision of Maine Medical Center and the delivery of safe patient and family centered care that is compassionate, evidence-based, and provides highest quality care. Reporting through the Nursing Director, this role requires collaboration with staff, physicians, directors, other professional colleagues and occasionally senior administration, to meet the diverse and continually changing challenges of the health care environment. The Nurse Manager must be a creative, autonomous, future-oriented, risk-taking entrepreneur who applies nursing expertise, critical thinking, and effective leadership and management skills to ensure that quality care is provided through satisfied and inspired professionals on a daily basis.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: BSN required. Masters preferred.
2. License/Certifications: Requires current license to practice as a Registered Nurse in the State of Maine.
3. Experience: Requires advanced knowledge and expertise in providing care in order to oversee others and serve as effective resource at a level normally acquired through two or three years of progressive experience.
4. Requires interpersonal and management skills in order to deal with complex management problems. Communicates effectively with unit and administrative personnel, physicians, a variety of other hospital staff and persons within the community.
5. Requires a high level of critical thinking and analytical skills to make management decisions at unit level and make recommendations for consideration on departmental issues.
6. Requires the ability to integrate the knowledge of teaching principles and counseling techniques in order to direct the growth of the unit staff.
7. Requires a high level of organization skills, effective time management and delegation strategies that include the ability to rapidly prioritize and adjust work flow according to changing unit needs.

If you have questions about this role, please contact tabor.badger@mainehealth.org