IS Business Analyst

Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 77 power plants in operation and one under construction represents nearly 27,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states, Canada and Mexico. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.

The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.

Community Choice Aggregation programs (CCAs) are a rapidly growing segment of the electricity market; they are formed by local governments to supply electricity and related services to customers in their geographic area in place of the incumbent utility. CCAs require a broad and complex range of back office systems, operations and data to enable startup and management of their program, and contract with firms like Calpine Energy Solutions to perform these services.

Job Summary: (includes but is not limited to the following, other duties may be assigned)

This position supports Calpine Energy Solutions' Information Technology team. The IT Business Analyst will design and document detailed business requirements. The position will work closely with fellow team members and various business units to gain in-depth understanding of application requests, modifications, and issues found. This position will also perform application administration duties for the various application managed by the Business Analysis team.

Job Responsibilities

• Responsible for developing and maintaining in-depth requirements based upon knowledge of the client's business processes, data, and applications.
• Responsible for learning: business process, IT process, applications, and data used by their respective team and or client.
• Responsible for becoming an expert user of applications and systems to support internal and external clients.
• Responsible performing tests to ensure requirements have been met.
• Responsible for the timely entry, escalation, and general management of client requests and issues.
• Responsible for providing management and or stakeholders with accurate and straight-forward updates on the status of: new development, enhancement requests, and issues.
• Responsible for assisting with questions regarding: requirements, testing, client needs, issues found, and resolutions.
• Responsible for learning to proficiency how to work with management tools including: Jira, Azure DevOps, and data analytics tools, e.g. Power BI, SQL.

Job Requirements

• At least 1 year of equivalent work experience and proficiency in performing related functions.
• Energy experience is preferred.
• Excellent verbal and communication skills.
• Must be self-motivated, goal oriented, and able to learn independently.
• Must possess initiative, advanced decision-making skills, and problem solving abilities.
• Programming experience is preferred and experience scripting in SQL is highly preferred.
• Ability to simplify complex topics for broad audiences.
• Ability to manage one's time across multiple assignment simultaneously.
• Ability to focus and perform at a high level in an open and dynamic team environment.
• Ability to break down complex business processes to; identify requirements, create test scenarios, create training documentation, and explain the business need to Development.
• Ability to work within a Scrum team and Agile environment.
• Takes initiative to learn complex business processes without being instructed to do so.
• Eager and adept at learning and applying new IT applications under self-direction.
• Sitting and standing for long periods of time.

Salary Information

Salary Range - $65,206.15 - $96,179.10

Additional Calpine Information

• Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
• Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to hrrecruitment@calpine.com. Determination on requests for reasonable accommodation are made on case-by-case basis.

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