Senior Data Warehouse Manager

Company:

Want to work for a company with unparalleled financial strength and stability that offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.

A Brief Overview

Responsible for the growth and development of members of the Data Warehouse including developers, BA/QA, and support staff. Holds regular one-on-one meetings with employees to maintain consistent communication, provide feedback, and assist in goal setting. Oversees creation, scheduling, and development of training processes for new employees.
Oversees department's shared mailboxes and work by directing others on: creating work tasks, distributing work, communicating with users, etc. Oversees communication, scheduling, creating, maintenance, and quality of regularly Data Warehouse processes. Works with business partners to transition processes and/or reports to provide technical solutions related to their data needs. Works with end-users to solve problems or answer questions that arise. Designs, develops, and documents processes to support the Data Warehouse as needed

What will you do?

• EMPLOYEE ENGAGEMENT AND DEVELOPMENT: Supervises members of the Data Warehouse by providing regular guidance and instruction on technical and non-technical topics. Collaborates with other managers within the department to understand employees' performance and areas where growth may be needed. Regularly communicates with employees and provides direct and actionable feedback on their day-to-day work and maintains weekly one-on-ones to help employees achieve success. Responsible for the engagement, growth, and development of employees. Holds monthly meetings dedicated to the co-creation and maintenance of goals to help employees achieve their full potential. Leverages regular communication to gain an understanding of employee's strengths, motivations, etc. to create short and long-term development goals and plans. Identifies and articulates value of each individual and their contributions Mentors employees by providing best practices on topics such as goal-setting, time management, communication, etc. Establishes and maintains clear expectations for roles and ensures accountability.
• COMMUNICATION: Responsible for communication with outside vendors, state regulatory representatives, internal product owners, subject matter experts, underwriters, other managers, and programmers to understand, troubleshoot, and resolve complex problems. Monitors and prioritizes inboxes and support work to ensure timely responses and delivery of reliable manual and automated data feeds and reports. Helps develop, then oversee and/or run reports to monitor the status of all work to allow shifts in work or priorities to occur as needed.
• ONBOARDING & TRAINING: Coordinates and executes onboarding and training of Data Warehouse employees by:
  * Working with other supervisors to determine and develop training needed
  * Scheduling onboarding and training activities
  * Maintaining training documentation
  * Staying up-to-date on employee progress relative to expectations
  * Reporting employee progress to Product Managers
• MANAGEMENT: Manages and determines activities of personnel by determining work procedures, issuing written and oral instructions, analyzing and resolving work problems, and assisting employees in solving work problems. Interviews job candidates and initiates or recommends personnel actions including hiring, promotions, transfers, discharges, disciplinary measures, performance appraisals, salary adjustments, and staffing levels. Writes job postings, descriptions, position requests, etc. Reviews resumes, leads interview and feedback process, appraises references and works with HR to attract and identify the optimal hire to meet current and future business needs.
• DATA WAREHOUSE: Oversees all aspects of data feeds and reports. Performs analysis on reporting process and identifies opportunities to create enhancements and improvements to the data and process. Designs and develops methods and procedures to enhance and verify data and is responsible for monitoring the work. Discusses resolutions to problems with leadership. This includes:
  * Mentoring others by using their strong understanding of the data and its meaning from a business perspective
  * Creating, monitoring and/or directing the review of data feeds and reports for reasonable changes
  * Creating, monitoring, and/or directing comparisons of primary and secondary data sources
  * Assisting in creating new processes and methods to verify and validate data used from multiple sources where no historical balancing records exist
  * Working with end-users to solve problems or answer questions that arise regarding the integrity of data

Education

Bachelor's degree in related field or equivalent work experience.

Experience

Five or more years related work experience.

Preferred Knowledge

• Experience working with Data Warehouses, Data Marts, etc.
• Principles of finance, business, statistics, and insurance
• Company and department practices and procedures
• Knowledge of Agile methodologies (Scrum, Kanban, etc.)
• Data manipulation software
• Software, database or project management certification or designation
• Insurance coverages and rating schemes and insurance products
• Company and department practices and procedures
• Cloud-based technologies ex.Azure (DevOps, Data Studio, etc.)

Required Skills and Abilities

• Strong interpersonal skills including conflict resolution skills
• Excellent oral and written communication with all levels of the organization
• Excellent customer service
• Documentation
• Mathematical and statistical analysis
• Maintain confidentiality
• Work well with others
• Identify problems and make decisions, train personnel, and organize workflow
• Work with detail and accuracy
• Ability to meet deadlines
• Ability to delegate, plan, and prioritize
• Work independently
• Learn quickly
• Respond well to demands on time and resources
• Organize time and resources and handle multiple high priorities
• Analyze Company business information needs and procedures
• Identify problems, research and evaluate alternatives, make recommendations and decisions, train personnel, and organize workflow

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!