Salesforce Technical Manager

Why choose cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

We are seeking a Technology Delivery Manager with strong exp in Salesforce, including nCino Bank Operation system experience. This Michigan-based role involves leading a team in hardware/software design, incident management, and ensuring alignment with architectural objectives. Responsibilities include troubleshooting, team development, process improvement, performance tracking, budget management, and collaboration with leadership and cross-functional teams. The position oversees both onshore and offshore resources.

Experience: 15+ years of relevant technical and business work experience

• Strong understanding of CRM principles, concepts, and standard methodologies.
• Excellent analytical and problem-solving skills to translate business needs into technical solutions.
• Experience working on projects implemented in Agile methodology.
• Experience in defining and implementing technology solutions for a major international institution.
• Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders
• Facilitate daily stand-ups, sprint planning, and retrospectives to promote an agile work environment.
• Monitor project progress and performance, to identify potential risks and implement mitigation strategies.
• Coordinate with development and testing teams to ensure timely completion of tasks and adherence to quality standards.
• Act as a bridge between technical teams and non-technical stakeholders, translating complex concepts into understandable terms.
• Assist in the planning, execution, and delivery of technical projects, ensuring alignment with business objectives.
• Communicate effectively with clients and stakeholders

Applications will be accepted until 6/15/2025.

The annual salary for this position is between $100,000 - $135,000 depending on experience and other qualifications of the successful candidate.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.