Victim Witness Specialist - Restitution

The Victim Witness Specialists performs semi-complex telephone and personal contact work with crime victims and witnesses in court matters to minimize the negative effect of the criminal justice system; supports deputy district attorneys in the prosecution of criminal cases through a variety of activities, including caseload management, scheduling, managing victim/witness meetings and interviews, arranging for travel, educating and referring victims to resources based on the needs of the victim or witness and the overall needs of the criminal prosecution/investigation.

• Identifies and contacts individual victims of crime, insurance companies and businesses to determine restitution figures for all cases. Processes victim restitution claims and gathers information about financial losses suffered by the victims and their contractors. Provide resource referrals to victims of crime.
• Collects and provides information regarding restitution matters to include the following:
  • Contacts, initiates and responds to victims, court registry, insurance companies, businesses, government agencies, charities, and others to confirm restitution amounts; Prepares restitution summaries in ACTION; gathers documentation to support victim/business losses due to crime; prepare and electronically workflow Motions for Restitution and follow up on status of filed Motions. Organizes restitution information for discovery, collects and provides information on restitution matters.
  • Updates victims' contact information in relevant databases; contact victims to seek information from them regarding monetary losses they sustained because of criminal case(s) by telephone, letters, or email. Reviews Victim Impact Statements and additional information received regarding restitution on cases and prepares a summary of documentation for D.A.
  • Work closely with other restitution specialists, victim compensation staff, and the Victim Witness Specialists and maintain a system to track restitution due dates to ensure motions are prepared in a timely manner and cases are not overlooked.

• Ability to gain general to considerable knowledge of the criminal justice system, standard legal/court procedures and terminology, and victimization issues, ability to discuss same with victims and witnesses of crimes.
• Ability to gain considerable knowledge of guidelines and statutes, e.g. Victim's Compensation Policy, Colorado Revised Statutes, Victim Rights enabling legislation, bond hearings, subpoena requests, and restitution issues; ability to find statutes applicable to situation; ability to stay informed and updated on ever-changing statutes. Ability to provide Criminal Justice System education, status of cases, court support, and referral services to victims. Ability to be sensitive to the needs of both victims and witnesses and the Criminal Justice System. Ability to gain familiarity with community agencies and resources.
• Ability to operate standard office equipment (e.g. computer, fax, copier), gain working knowledge of word processing/database programs (e.g. Word, E-Mail, Action), and gain working knowledge of procedures on downloading cases on Blackstone and processing notification letters for victims.
• Ability to organize, prioritize, and plan aspects of work; handle considerable detail and volume; be persistent and persuasive; perform under pressure in stressful situations with courtesy and tact; organize and maintain a referral system from E-Mail regarding the status of cases and Victim/Witness policies and procedures; establish and maintain effective working relationships with superiors, co-workers, attorneys, other law enforcement agencies' personnel, and the public, including victims, witnesses, and clients; communicate effectively, both orally and in writing, with same.

Education and Experience:

• High school diploma or G.E.D.
• One (1) year of experience in the judicial and/or legal sector, or crime victim services delivery or any equivalent combination of experience. Experience working with the public, victims of crime or other public sector communication skills desirable.

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR), fingerprinting, and Colorado Bureau of Investigation check.
• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check

• Work is generally confined to a standard office environment.

• Spends 90% of the time sitting and 10% of the time either upright or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.