Accounts Receivable Specialist

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

As our Accounts Receivable Specialist, you will be instrumental in overseeing key components of our financial operations, including cash application, collections, and document issuance across two billing platforms: CBRM and Microsoft Dynamics GP. In this role, you will also generate invoices for a diverse range of revenue streams, such as equipment sales, roaming services, Interconnect Partner agreements, and both commercial and government contracts.

Your keen attention to detail and strong multitasking skills will ensure the accuracy and efficiency of our accounts receivable processes. Working collaboratively with a dedicated team, you will serve as a critical link in maintaining the financial integrity of our organization, supporting our continued delivery of high-quality satellite communication services to clients around the globe.

Initiate and reply to daily internal and external customer text, phone and email inquiries
• Post cash receipts to appropriate customer accounts and invoices
• Research / resolve invoicing and payment issues
• Prepare, review and post various sales batches daily and issue sales documents to customers
• Review aging reports and perform collection activities as needed
• Submit debit/ credit adjustment tickets for commercial revenue as necessary
• Review special customer agreements and obtain appropriate support for special pricing, discounts, etc
• Assess, collect and enforce late payment fees. Hold customers accountable to the assigned payment terms
• Prepare accounts receivable reports and account reconciliations for month-end close
• Establish, review and update credit limits for customers ordering equipment
• Evaluate customer accounts for orders in excess of credit limits and release orders as needed
• Maintain accounts receivable information in the billing systems by coordinating and reviewing changes and participating in the change request process
• Ensure SOX controls for the accounts receivable area are followed and documented for audit
• Participate in month-end, quarter-end, and year-end close process and complete audit support documentation and schedules

• 4-6 years progressive accounts receivable, credit, billing and collections experience
• Knowledge of Microsoft Office software including Word, PowerPoint and Outlook
• Advanced Excel skills allowing for the streamlining of information and reporting
• Ability to provide IT/query skills to facilitate daily, monthly, and ad hoc reporting
• Capable of exercising sound judgement and discretion when considering requests for exceptions, resolving issues, making recommendations, and responding to questions
• Be able to clearly present ideas and concepts
• Can cultivate meaningful relationships with others and accept feedback to always keep improving
• Be accountable for your work and possess the self-awareness needed to recognize and correct your mistakes
• Must be able to prioritize your responsibilities and be resourceful when carrying out tasks in our fast-paced environment

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.