Durable Medical Equipment Fitter

Park Nicollet is looking to hire a Durable Medical Equipment Fitter to join our Health Care Products team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Placing/fitting recommended durable medical soft goods by Physician on patients. Responsible for product knowledge and complex billing rules surrounding a variety of medical equipment and supplies. Responsible for maintaining inventory. Maintaining/cleaning department equipment. Identifies patient needs by asking clarifying questions to effectively promote our products and service.

Work Schedule:

Fulltime 1.0 FTE. Monday - Friday, 8:00am - 4:30pm

Required Qualifications:

Licensure/ Registration/ Certification:

Required to become Certified Fitter after 1000 hours DME experience.

Required to take the BOC certification, become COF certified and Licensed in the State of Minnesota within 8 months of employment.

Knowledge, Skills, and Abilities:

One or more years of sales or customer service experience in a DME or business environment with high service standards required.

Ability to solve complex problems and work independently after completion of COF.

Skilled in customer service, sales, communication, and telephone etiquette.

Demonstrates knowledge of growth and development principles necessary to provide appropriate service and ensure safety of patients.

Preferred Qualifications:

Education, Experience or Equivalent Combination:

Sales and customer service training a plus.

Knowledge, Skills, and Abilities:

Basic PC knowledge including Windows and Microsoft Outlook preferred.

Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.

Knowledge of home medical supplies and equipment, product lines and insurance guidelines for reimbursement is desirable.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!