Director of Operations

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

The Operations Director plays a critical role in the effective management of both administrative and clinical operations within the organization. This position requires a dynamic leader who can partner with program leaders to ensure the successful execution of Newport's mission, vision, and values while focusing on key business areas such as team management, regulatory compliance, service excellence, finance, business development, marketing, and admissions.

Key Responsibilities:

1. Operational Planning and Implementation:

   • Develop, organize, and execute routine operational elements and initiatives aimed at enhancing program effectiveness and efficiency.
   • Identify and assess the needs of the program and staff, proactively addressing concerns and proposing improvements.

2. Regulatory Compliance:

   • Maintain comprehensive knowledge of Joint Commission standards and licensing regulations.
   • Ensure that the program operates in accordance with Newport's policies, procedures, and standards, as well as applicable regulatory requirements.

3. Staff Engagement and Support:

   • Conduct daily rounds to connect with staff and onsite teams, fostering a supportive and collaborative work environment.
   • Address staff concerns and provide guidance to enhance team performance and morale.

4. Operational Oversight:

   • Oversee local operations, including residential, clinical, facilities, nursing, and culinary services.
   • Collaborate with admissions, clinical outreach, utilization review, and alumni operations to ensure seamless service delivery.

5. Performance Management:

   • Ensure that operations meet key performance indicators (KPIs) related to client/family/referent satisfaction, treatment completion, employee turnover, and operational EBITDA.
   • Participate in the preparation and analysis of KPI reports, utilizing data to identify opportunities for improvement.

6. Strategic Development:

   • Use insights from KPI data and observations to propose strategies and tactics aimed at maximizing operational opportunities and enhancing service delivery.

7. Additional Duties:

   • Perform other duties as assigned to support the overall mission and objectives of the organization.

• Bachelor's degree or equivalent experience in behavioral health operations required.
• Must have experience as a Program Director, Executive Director or Clinical and Operations Manager within an RTC, acute psychiatric hospital, a large psychiatric unit of an acute care hospital or other behavioral health treatment environment.
• Working knowledge of behavioral health management practices and clinical operations.
• Working knowledge of state and federal regulatory and various accreditation requirements related to behavioral health management.
• Working knowledge of operations and financial management and marketing frameworks.

Compensation for this role ranges from $125,000 - $159,000 annually depending on education and experience.

Benefits Include:

Medical/Dental/Vision

Company Paid Life Insurance

Voluntary STD/LTD

Flexible Spending Accounts

401k

PTO/Sick Pay

Join Us:

If you are a strategic thinker with a passion for clinical excellence and a proven track record in managing therapeutic programs, we invite you to apply for the Director of Operations position at Newport Healthcare. In this role, you will have the opportunity to lead a dedicated team, drive innovation in our clinical practices, and ensure that we meet the evolving needs of our clients and the communities we serve. Join us in our mission to deliver exceptional care and make a meaningful impact on the lives of those we support. Your leadership can help shape the future of our clinical services-apply today!

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me, Scott Johnson, either via email at Scott.Johnson@newporthealthcare.com or by phone at 949-800-9512. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

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