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The Corporate Director of Human Resources is responsible for guiding and advising Corporate HEI on Human Resources issues, developing and monitoring programs to ensure a positive employee culture and serving as the point of contact for employee relations matters concerning corporate associates.
Essential Duties and Responsibilities
- Serves as the point of contact for employees within HEI's Corporate office for HR-related issues.
- Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations that pertain to Human Resources. Implement new procedures and effectively communicate verbally and in writing any new requirements.
- Effectively manage, develop and support the Human Resources Coordinator to maximize career potential, growth and productivity.
- Provide assistance, guidance and counseling to senior leaders, supervisors and associates in order to maximize the quality and professionalism of the office by listening and interpreting concerns and objectives and seeking solutions.
- Acts as the first point of contact for the corporate office associates on Human Resource concerns including but not limited to, new hire paperwork, benefits enrollments, and employee relations concerns.
- Direct and administer associate relations programs and activities such as associate recognition and service award ceremonies, social functions and general meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable. Control the administration of compensation and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
- Ensures all data is accurate, including but not limited to the review of information, data entry and verification and regular audits. Analyze audits to detect the root cause of any errors and recommend solutions to eliminate the issue from reoccurring.
- Assists in administration of total rewards, metrics and performance evaluations.
- Coordinate ongoing Human Resources training calls with property HR leaders.
- Serves as point of contact for unemployment administration and off-site storage vendors
- Maintain and update Standard Operating Procedure process for all HEI SOPs and function as the administrator for the company intranet site.
- Resolve and/or delegate HR helpdesk inquiries punctually
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications and Skills Education and Experience
- Bachelor's Degree in Human Resources, Business Management or related field highly preferred.
- 5+ years of demonstrated Human Resources experience.
- Previous experience in hospitality or similar industry preferred.
- Workday HRIS experience preferred.
Knowledge, Skills and Abilities
- Superior interpersonal skills - listening, responsiveness, communication - oral and written.
- Demonstrated ability to work on sensitive/confidential matters.
- Proven ability to build relationships with and influence a diverse range of audiences, including senior management.
- Ability to manage multiple, complex projects, supported by resources from internal and external teams.
- Ability to take initiative, multi-task, manage details and meet deadlines.
- Ability to adapt to changing business needs.
- Experience in creating complex HRIS reports.
- Must be experienced user of MS Office.
- Strong analytical, problem solving and troubleshooting abilities; strong data analysis acumen and focus on accuracy and attention to detail.
- Solid understanding of overall HR functional areas and HR business processes, as well as interdependencies with Payroll, IT and Finance.
Working conditions Occasional travel to other properties may be required. Compensation Salary Range: $135,000.00 - $150,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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