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What You'll Do:
- Configure and structure quotes in Salesforce CPQ, collaborating with sales representatives to understand customer needs while ensuring alignment with internal policies, system capabilities, and company objectives
- Translate sales and marketing requests into viable quote structures, finding creative solutions within system & policy parameters
- Provide consultative guidance on CPQ system capabilities, and present alternative solutions when requests don't align with company objectives or technical constraints
- Configure specialized quote configurations when possible such as payment ramping, complex discounts, and custom billing schedules as requested by sales teams
- Work with our data quality and IT teams to optimize contract structure & improve quoting & buying experiences
- Shepherd quote through internal teams, from initial request to order review, providing support, guidance, and alternative options to improve sales velocity
- Handle sales inquiries and provide clarifications regarding quotes, including making adjustments based on seller feedback or changes in requirements.
- Contribute ideas to improve our quoting process
What You Need to Succeed:
- High school diploma or equivalent; Bachelor's degree preferred.
- 2+ years of experience in quoting, pricing, sales support, or a related role.
- Strong attention to detail, analytical and organizational skills.
- Strong intellectual curiosity and eagerness to learn about pricing and software
- Excellent communication and interpersonal abilities, including an ability to communicate across multiple departments with grace
- Proficient in Microsoft Office Suite (especially Excel); experience with Salesforce CPQ is a plus.
- Ability to manage multiple priorities and meet deadlines.
- Problem-solving mindset and willingness to tackle new challenges
- Basic understanding of business concepts like discounting and contract terms
- Positive, collaborative attitude when working with different teams
- Strong customer service mindset and willingness to "do what it takes"
- Preferred Skills (Optional but a plus):
- Industry-specific knowledge (e.g., manufacturing, IT services, construction).
#LI-CM1 #HYBRID
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Christi McCall
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Epicor
May 15, 2025