Technical UKG Pro WFM System Administrator

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

We are seeking a highly skilled and motivated Technical UKG Pro Workforce Management (WFM) System Administrator to oversee the configuration, maintenance, and support of our UKG Pro WFM platform (formerly UltiPro/Kronos). This individual will serve as the subject matter expert (SME) in workforce management technologies and processes, playing a key role in ensuring system reliability, performance, and alignment with evolving business requirements.

The ideal candidate possesses a strong technical background, a thorough understanding of workforce systems, and the ability to manage complex integrations and system upgrades.

• Configure and maintain UKG Pro WFM modules including Time and Attendance, Scheduling, Absence Management, Forecasting and Scheduling
• Act as the primary technical point of contact for all UKG WFM-related issues, upgrades, and support needs.
• Develop and maintain pay rules, work rules, scheduling patterns, accrual policies, and workflows.
• Monitor system performance and conduct troubleshooting; escalate and resolve issues with UKG Support as needed.
• Maintain system security settings, roles, permissions, and ensure data integrity and compliance with internal policies and regulatory standards.
• Build and maintain interfaces and integrations between UKG Pro WFM and other internal systems (e.g., Pro Payroll, WorkJam, Oracle, Workday).
• Support or lead system upgrades, module implementations, and patch testing.
• Perform routine audits and data validations to ensure system accuracy.
• Collaborate with HR, Payroll, Operations, and IT to gather requirements and implement effective system solutions.
• Document system configurations, standard procedures, and technical best practices.
• Develop and deliver training and documentation for end users.
• Stay informed of new UKG features, product updates, and industry best practices.

• Required:
• Bachelor's degree in Information Systems, Human Resources, Business Administration, or a related field-or equivalent experience.
• 5+ years of hands-on experience administering UKG Pro WFM or Kronos Workforce Central.
• Deep understanding of timekeeping, pay rules, labor compliance, and scheduling concepts.
• Strong technical skills with experience in APIs, Dell Boomi and SFTP integrations and protocols.
• Strong understanding of UKG Pro's API architecture, data structure, and available connectors for integrations.
• Proven experience working with WorkJam's APIs, data structures, and integration tools to connect with other systems, especially HCM or WFM tools.
• Experience with RESTful APIs, SOAP, JSON, and XML for seamless data transfer between WorkJam and UKG Pro.
• Ability to map and transform data between disparate systems to ensure consistency and accuracy.
• Familiarity with tools like Zapier, Integromat, or other middleware solutions that facilitate WorkJam and UKG Pro data syncing.
• Proficient in troubleshooting, root cause analysis, and issue resolution.
• Excellent communication skills, with the ability to bridge the gap between technical and non-technical stakeholders.
• Strong organizational and project management skills.
• Ability to work independently in a dynamic, fast-paced environment.
• Experience with SQL, report writing tools (e.g., Cognos, BI), and advanced Excel skills.
• UKG certifications (e.g., UKG WFM Pro Certified Administrator) are highly desirable.
• Preferred:
• Experience supporting multi-location or enterprise-scale organizations.
• Familiarity with other UKG modules, such as Core HR or Payroll.
• Knowledge of compliance requirements related to timekeeping (e.g., FLSA).

• The annual starting salary for this position is between $90,000 - 110,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
• This position is also eligible for bonus.
• This job posting is anticipated to remain open until June 1st.

• Paid time off
• 401K retirement plan with company matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

The fine print:

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.