New
IT Computer Operator (Part Time - 24 Hours Per Week) (7am - 7pm On Sat And Sun Only)
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![]() United States, Michigan, Battle Creek | |
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One of TEKsystems clients is looking for multiple qualified
candidates to support their IT department's Computer Operator team. These roles are high paced, and our client is looking for candidates that can handle the high volume workload. This is also a great opportunity for someone to grow their skills within the IT support and have the opportunity to advance their careers within IT. They are currently looking for an individual who is looking to grow within their company. *Shift / Days /Schedule:* (Part Time - 24 hours per week) (7am - 7pm on Sat and Sun Only) *Please apply if you're interested in hearing more about the opportunity* *We are looking to set up interviews as early as next week* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com * Top Three Skills: Experience supporting/monitoring an AS/400 environment or any systems monitoring experience. Experience providing technical troubleshooting to various technology. Strong customer service experience and ability to work on their own. Job Description: Our client is looking for a entry to mid-level IT talent to work as an RPG Support Analyst to assist in the monitoring of the mid-range platform on 3rd shift, 40 hours/week. Candidate will be responsible for monitoring the RPG environment on 3rd shift and be responsible for escalating issues to the appropriate teams. 3rd shift requires a higher-level issue, that will be more focused on issues with production at a faster rate of response. General Summary: Under general supervision and for assigned shift, submits jobs as indicated by operations schedule, answers console messages and takes appropriate action as required, loads and unloads media and distributes reports. Sets up and maintains hardware and related software, as required. Performs other related duties as assigned. Essential Responsibilities: 1. Maintains a detailed knowledge of the specific requirements for AS400 jobs run on assigned shift. Submits jobs as defined in the daily run log. 2. Monitors the AS400 system, responds to any problems and takes corrective action, as required. Troubleshoots user and systems problems related to the AS400 for 14 affiliate plants. 3. Sets-up, maintains and repairs AS400 hardware and related software for a single shift. May perform other documented procedures to maintain network servers. 4. Properly identifies, files, and/or distributes all output media produced on assigned shift. 5. Maintains shift log, incident log, and consumable inventory record and prepares purchase requisitions, as required. 6. For second and third shift, performs helpdesk-related duties. 7. May coordinate projects with their affiliate companies. 8. Maintains an appropriate level of conventionality and conformance in regard to the corporate culture as expressed in the Associate Handbook. Relates well with others, including as appropriate, peers, supervisor, subordinates, customers and suppliers while maintaining good attendance. Assumes appropriate role(s) when working in a team environment. Responds appropriately to unexpected and/or continuing situations, which develop in the work environment. 9. Follows general organization-wide and department-specific QS-9000 policies, procedures and work instructions. 10. Participates in and supports environmental ISO 14001 and safety activities by developing supporting goals and objectives, attending required training, complying with established procedures and initiating and implementing corrective actions, as needed. 11. Answers Helpdesk phone. Gathers information and logs problem call. 12. Performs other related duties, as required. Minimum Level of Education and Training Required: High School diploma. College degree or computer training. Previous PC, network or AS400 support experience. Minimum Level of Knowledge and Skills Required: Analytical skills to gather and interpret observable factual information from several sources. Communication skills to interact with coworkers and supervisor and to understand and respond to requests or instructions. Basic courtesy and customer service skills. Customer service skills and courtesy for routine interactions. Knowledge of AS400 hardware components and appropriate software applications systems for assigned shift and one alternate shift. Some knowledge of PC networking. Ability to coordinate and monitor a high level of activity as demonstrated under a variety of conditions and constraints. Good organizational and time management skills. Minimum Level of Physical Effort Required: Concentrates and pays close attention to detailed job responsibilities. Stands or sits, walks and ability to lift 50 pounds. Work Environment: Pleasant, well-lighted area with comfortable temperature and without significant amounts of dust, fumes or odors. Unavoidable accidents and health hazards are unlikely. Targeted Level of Behavioral Competencies: Core Competencies: 1. Accountability/Commitment: Occasionally exceeds the expected commitment in terms of both quality and timeliness. Viewed by others as a good corporate citizen and has some positive impact on others' behavior. Very clear personal commitment to good results. Always accepts responsibility and admits mistakes. Sometimes acts proactively. Good example of self-motivated achievement oriented individual. Assumes responsibilities beyond expectations. Is consistently internally motivated. Has a high expectation for own work. Only needs information and little direct supervision. 2. Culture and Diversity: Uses many elements of diversity in various groups to help accomplish work goals. Respects its meaning as it affects the workplace. Uses a good understanding of cultural issues to directly control his or her actions. Thinks twice before acting. Seldom offends in any way. Learns from diversity. Will take time to give others the cultural side that helps them to understand his or her perspective. 3. Kaizen: Offers suggestions and creates improvement ideas for areas within his or her immediate responsibility. Sees subtle changes in the immediate environment and how they impact their work process and results. Brings problems to the attention of the appropriate person and supports the resolution of those problems. 4. Quality First: Meets quality standards. Delivers high level of quality for all tasks except the most complex. Offers suggestions and creates operating procedures of moderate complexity. Articulates a quality commitment and understands the quality implications of their immediate customers. 5. Team Player: Consistently provides support to working team. Shares team goals. Influences other team members to communicate difficult information. Uses influence skills positively. Models team support efforts. Acts as mediator and recognizes conflicts and quickly acts positively to resolve them. Work Environment: Manufacturing. Business Challenge: To keep the manufacturing systems running production. The back end of these are the AS/400 so up-time of the systems is key critical to operations. Non-Technical Skills: Strong customer service and dependability. Candidate must be reliable and be able to work alone. *Please apply if you're interested in hearing more about the opportunity* *We are looking to set up interviews as early as this week and start in the position ASAP or 2 weeks notice* *Pay and Benefits* The pay range for this position is $15.00 - $18.00/hr. *Medical, Dental, and Vision Benefits Offered from Day One* *Workplace Type* This is a fully onsite position in Battle Creek, MI. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Pay and Benefits* The pay range for this position is $15.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Battle Creek,MI. *Application Deadline* This position is anticipated to close on May 28, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |