Full-Time Customer Service Representative

ICM Corporation
vision insurance, paid time off, paid holidays, 401(k)
United States, Wisconsin, Milwaukee
500 West Oklahoma Avenue (Show on map)
Oct 21, 2025
Account Development and Management Milwaukee, WI Description United Visual Products(http://www.uvpinc.com/) is a major manufacturer of visual communication boards and signs for churches, schools, businesses, institutions, and much more. United Visual Products sells bulletin boards, letter-boards, dry erase boards, easels, sign pedestals, open/closed signs, and much more. What's the foundation of our steady growth? We can point to four key reasons why we consistently please our customers: We offer a wide range of well-designed products Affordable prices Speedy delivery Exceptional customer service What can we offer you? Full Benefits Package which includes, but is not limited to, Medical, Dental, Life, STD/LTD & Vision Insurance, Paid Time Off, and Paid Holidays (FT) Company-sponsored 401(k) plan (PT/FT) Flexible Work Hours and Schedule We know your education and/or family should come first! Friendly, Helpful, and Open Company Culture Personal and Professional Growth Strongly Encouraged All managers have an Open-Door Policy Cross-Training Medium-Sized Business ran with a Small-Size Mentality Casual Fridays! Job responsibilities include, but are not limited to the following: Sales experience is a plus. Full training can be provided Respond promptly to customer inquiries Obtain and evaluate all relevant information to handle product and service inquiries Set up new customer accounts Handle and maintain existing accounts Handle incoming phone calls (questions and quoting about our products) Candidate will have exposure to entry level projects. Handle and produce engaging interactions with customers and vendors. Requirements Good communication skills High energy and a focused, positive attitude Strong listening Analytical and problem solving skills Adaptability Attention to detail Willingness to learn