Computer Operator | Full Time

GENERAL SUMMARY:

As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications. This position may include off shift hours, weekends, and holidays.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Take predetermined corrective action to restore service for HFHS clients.
• Restart jobs, restore files, recreate reports, and resolve system issues.
• Process third party remittance files via Web or Intranet connections
• Monitor work schedules to help ensure timely completion of batch jobs.
• Process visitors to the Data Center to safeguard the integrity of data/equipment.
• Review and install modifications to the environment following established Change Management standards and practices.
• Configure Microsoft Print Server queues for HFHS clients.
• Configure LRS Output Management for Epic EMR software.
• Triage all printing issues and take corrective action or refer as needed.
• Review Internet bandwidth usage for compliance to HFHS policies and standards
• Create formal recommendations for process improvements.
• Writes, maintains, and publishes operational documentation.