Janitorial Healthcare Operations Manager

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity".

Job Summary:

The Janitorial Operations Manager - Healthcare will oversee the daily cleaning operations of the existing healthcare client portfolio, both operationally and financially, while maintaining customer relationships and developing new business where possible. This person will manage staff, ensure quality standards and safety compliance, and optimize operational efficiency to maintain a seamless workflow and deliver high-quality janitorial services.

Oversee the day-to-day operations of the healthcare client portfolio
• Coordinate with supervisors and team leaders to ensure compliance with cleaning standards, safety regulations, and quality control to ensure cleaning and disinfection protocols meet healthcare industry standards
• Implement infection prevention practices in alignment with CDC and hospital guidelines
• Manage inventory and supplies to ensure uninterrupted service delivery
• Manage and direct staff activities
• Serve as a primary contact for facility leadership and clinic leaders
• Conduct regular meetings with clients to review satisfaction and service improvements
• Monitor and control supply usage and ordering to avoid overstock/shortages and overuse of overtime
• Ensure staff adhere to safety protocols, including the use of PPE and chemical handling
• Responsible for P&L activities
• Manage operational policies, objectives and initiatives to ensure cost-effectiveness
• Establishes operating policies to mitigate risk
• Provide leadership to develop new customers and maintain existing customer base
• Manage emergency response for all problems
• Create estimates and workload for bids and new job sites

• Bachelor's Degree or comparable management experience
• Minimum of ten (10) years industry experience
• Ability to demonstrate expertise in the field via concepts, practices and procedures
• Must have working knowledge of MS Office Suite
• Leadership: Demonstrated ability to lead people and get results through others
• Planning: Ability to perform short- and long-range planning
• Excellent interpersonal and communication skills
• Excellent project and program management skills
• Hold professional conversations with clients, subordinates, and colleagues
• Operate all basic office technology
• Ability to conduct face-to-face discussions with individuals or groups at all professional levels
• Work in close proximity to others
• Work outdoors in all changing weather condition in geographical area
• Standing and/or walking, sitting, stooping, or kneeling

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V