Rental Specialist

Schedule: Monday - Friday, 7:00 am - 4:00 pm

Job Summary:

We are looking for a customer-focused Rental Specialist to assist customers with equipment rentals in a fast-paced environment. This role involves handling reservations, coordinating deliveries and pickups, and ensuring a smooth rental process. Strong communication, organizational skills, and basic knowledge of construction or landscaping tools are preferred. A valid driver's license and flexible schedule are required.

Job Responsibilities:

Provide superior customer service to walk-in and call-in customers, identifying rental needs and assisting with tool selection.
Coordinate and schedule equipment rentals, including pickups, deliveries, and transfers.
Ensure all customer interactions are efficient, timely, and professional.
Maintain neat and organized work areas at the counter and showroom.
Focus on growing rental sales while ensuring maximum rental rates are met.
Follow and adhere to company policies, procedures, and processes.
Manage rental equipment check-ins according to the company's rental process.
Handle customer inquiries at the counter and over the phone, ensuring timely service.
Assist in inventory management, balancing and coordinating transfers, and correcting discrepancies.
Build and maintain strong customer relationships, including addressing service calls and managing complaints.

Qualifications:

Knowledge or experience in one or more of the following areas: Construction, Water Sewer and Storm Products, Concrete Accessories, Masonry Supplies, Laser/Surveying Equipment, Hardscapes/Landscaping, and Equipment Sales/Rentals.
High School diploma or GED (or equivalent) preferred.
Valid Driver's License required.
Previous sales experience preferred.

About Superior Product Distributors, Inc.

Superior Product Distributors, Inc. has been Southern New England's largest independent, family-owned supplier of construction products and services since 1967. We offer a wide range of top-tier construction materials, jobsite equipment & supplies, jobsite technology, equipment rentals, and expert services to contractors and homeowners-all backed by our commitment to exceptional customer support. At Superior, we value the relationships we build with our employees, customers, and partners, and we are dedicated to fostering a workplace where your contributions make a difference.

Check Out Our Website: www.superiorrental.com + spdionline.com

Why Choose Superior?

At Superior, you're not just joining a company, you're joining a team rooted in tradition, driven by values, and united by a shared commitment to excellence. We believe in creating a workplace where people feel supported, valued, and empowered to grow. Whether you're just starting out or bringing years of industry experience, you'll find real opportunities to develop your skills, take on new challenges, and make a lasting impact.

We offer a comprehensive benefits package designed to support your health, work-life balance, and financial goals. Enjoy medical, dental, and vision coverage, an HSA with employer contributions, a 401(k) with company match, and company-paid long-term disability and life insurance. We prioritize your well-being with generous paid time off, sick time, holidays, and weekly pay every Friday. Plus, we provide employee discounts, wellness programs, and EAP access to help you thrive both personally and professionally.

If you're looking for a place where your work matters-and where integrity, teamwork, and dedication are more than just words-we invite you to build your future with Superior.

Superior is proud to be an equal opportunity employer. We encourage all qualified applicants, regardless of sex, race, religion, national origin, age, disability, sexual orientation, gender identity, or expression, to apply. All job offers are contingent upon successfully passing a pre-employment drug screen, background check, and providing proof of eligibility to work in the United States.

Knowledge or experience in one or more of the following areas: Construction, Water Sewer and Storm Products, Concrete Accessories, Masonry Supplies, Laser/Surveying Equipment, Hardscapes/Landscaping, and Equipment Sales/Rentals.
High School diploma or GED (or equivalent) preferred.
Valid Driver's License required.
Previous sales experience preferred.