Community Program Liaison - CARS Intake Team

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov.

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Community Program Liaison

Behavioral Health Services - CARS Intake Team

Hourly Pay Range: $26.61 - $39.91

Closing Date: 5/18/2025 or upon receipt of the first 50 applications

Job Summary: The CARS Intake Team Community Program Liaison assesses client needs, determines service eligibility, and manages program access through intake and referrals. Duties include developing care plans, monitoring progress, assessing suicide risk (C-SSRS) and risk factors (SAFE-T), and creating crisis response plans. This position collaborates with referral sources, develops Conditions of Release plans, makes referrals, provides interim care coordination, and ensures Civil Commitment standards and follow-up.

Essential Responsibilities:

• Determine client needs, eligibility, and medical necessity for services, including Case Management, Community Recovery Services, Outpatient, Day Treatment, Peer Support, and Recovery Support. Manage program access, intake, and referrals. Develop care plans, monitor client progress, and assess and develop crisis response plans.
• Collaborate with referral sources and develop Response and Conditions of Release plans per state guidelines. Make referrals based on plans and comprehensive client needs. Provide interim care coordination as needed. Ensure Civil Commitment planning standards and follow-up.
• Assess for client suicide risk through use of C-SSRS. Address client risk factors when clinically indicated with use of SAFE-T. Consult with supervisor, lead, or Intake Team when necessary.
• Utilize effective oral and written communication skills and organizational skills. Demonstrate the ability to work effectively and harmoniously with staff, clients, families, community organizations, and the public.
• Perform all other duties as assigned.

Minimum Requirements:

• Current resident of Wisconsin.
• Possession of a valid Wisconsin Driver's License.

• Possession of a Bachelor's Degree or higher from an accredited college or university.
• At least three (3) years of professional experience with mental health and/or substance use disorders.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Knowledge of federal, state, and county regulations related to the provision of mental health services.
• Willing and able to travel within the community up to 25% of the time in this role.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.