New

Patient Account Specialist

University of Texas at Dallas

$50,000, Commensurate with Experience

medical insurance, dental insurance, vision insurance, paid time off, paid holidays, retirement plan

United States, Texas, Richardson

May 13, 2025

Posting Details

Posting Number	S06380P
Position Title	Patient Account Specialist
Functional Title	Patient Account Specialist - Revenue Cycle Coordination
Department	Callier Ctr Communication
Salary Range	$50,000, Commensurate with Experience
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	05/13/2025
Posting Close Date
Open Until Filled	Yes
Desired Start Date	06/02/2025
Job Summary	Looking for a rewarding career opportunity with great benefits? Look no further-join our team! The Patient Account Specialist - Revenue Cycle Coordination role requires knowledge of medical insurance billing, as well as provider credentialing and enrollment. This position works closely with our third-party revenue cycle management team to process claims, manage denials, and handle appeals. It also involves working directly with payors on credentialing, enrollment, and recredentialing for approximately 30 providers. In addition, the role helps develop and support policies and procedures related to the revenue cycle to ensure the quality and efficiency of our billing processes and systems, with the goal of optimizing reimbursement.
Minimum Education and Experience	- High school diploma/GED - Two years' experience with healthcare claims.
Preferred Education and Experience	Preferred Education and Experience Bachelor's degree in Healthcare Administration or a related field preferred Two years of experience with healthcare claims Strong personal computer literacy required, including working knowledge of relevant software packages such as Microsoft Excel and Word Familiarity and experience with practice management and patient accounting systems such as eClinicalWorks preferred Ability to work with large amounts of data, including performing data integrity checks, summarizing information, and effectively communicating with internal and external stakeholders Highly organized and effective at managing multiple activities simultaneously; strong planning and organizational skills required Self-starter with the ability to work independently Demonstrates the highest degree of accuracy and attention to detail in all work and team projects Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Essential Duties and Responsibilities	Essential Duties and Responsibilities Collaborate with our third-party revenue cycle management company on accounts that are pending, denied, or require appeals. Upload medical records to the revenue cycle company for claims that require documentation. Coordinate provider credentialing and enrollment with payors for our staff audiologists and speech-language pathologists. Review accounts and process patient credits/refunds for overpayments. Review self-pay accounts to identify statements that need to be mailed and process those statements accordingly. Work with the revenue cycle management company to identify patients who have received the maximum number of statements and subsequently mail final claims and collection notification letters. Coordinate the collections process for patients with past-due balances. Serve as backup to the Clinical Practice Manager and the other Patient Account Specialist.
Physical Demands and Working Conditions
Physical Activities
Working Conditions
Additional Information	Work Notice: Work will be performed on-site and in person. What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Competitive Salary Tuition Benefits Internal Training Medical insurance - including *100% paid* employee medical coverage for full-time employees Dental Insurance Vision Insurance Long and short-term disability Retirement Plan Options Paid time off Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator* . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.