New

Desktop Support

TEKsystems
$23.00 - $29.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Stayton
May 10, 2025
Top Skills' Details- Desktop and Helpdesk Support Exp - need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets - Active Directory (new user set up and password resets) - group policy is not needed but does need configuring experience - Office 365 exp (specifically MS Exchange) - ideal - Strong Customer Service skills Description -Will be responsible for any incoming calls to the IT department (department is only 8 people so will be fielding calls from everywhere) - they are the first person to answer -Triaging tickets - troubleshooting, handling, transferring, writing and confirming tickets - Active Directory experience - configuring new user set up, password resets, etc. (does NOT need group policy) -Monitor IT department emails - there is a general IT email and they are responsible for maintaining it -Required to sit through office meetings and there are company "groups" they can be apart of for culture (the groups are not required) -Culture - they are in a very rural area; they work hard but the team is very close and they appreciate and reward collaboration and new ideas. They need someone that is a strong communicator and are comfortable asking for help when needed and can show up with insight to meetings and be able to hold their own. Pay and Benefits The pay range for this position is $23.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Stayton,OR. Application Deadline This position is anticipated to close on May 14, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.