Client Relief Homeless Shelter Coordinator

Applications due by May 23, 2025

Pay Rate: $15.00 per hour

Work Schedule: 2^nd shift: 3:00PM - 11:30PM or 3^rd shift: (Midnight) 12:00AM - 8:00AM

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

Goodwill Staffing is a full-service staffing agency within Goodwill of Colorado. Goodwill Staffing offers many employment opportunities such as temporary-to-hire and temporary day labor positions. Goodwill Staffing serves the Colorado Springs and Denver areas. Goodwill Staffing works with a variety of Clients offering a variety of job opportunities.

The person in this role is responsible for maintaining a safe and healthy environment for the organization, guests, clients, and residents who are staying on campus during the day or overnight in sheltering system and housing units. In this role, you are responsible for working with staff and clients to understand and uphold campus regulations, guidelines, and core values. In addition, this role is responsible for properly collecting and tracking client data.

ESSENTIAL FUNCTIONS:

• Complies with all information technology training and data privacy requirements: utilizing current systems, i.e., Mission tracker and HMIS
• Properly collects client information/daily tracking
• Responsible for maintaining additional reporting as needed to ensure data clarity
• Responds to interpersonal situations and attempts to deescalate crises before they arise
• Ensures compliance of All campus/shelter/program guidelines
• Demonstrates the ability to set and maintain healthy boundaries in line with SRM values
• Provide support, encouragement, and accountability to guests.
• Contact Supervisor in the event of incidents involving dismissal of guest or altercations that are not resolved by verbal intervention.
• Submit a written incident report in a timely manner
• Submit daily program report to supervisor documenting activities
• Maintain order, oversee daily schedule to maintain cleanliness and safety of work area. Place maintenance or I.T. work orders as needed
• Provide prayer support as needed or requested
• Performs random/routine checks of dorms, residents, and belongings upon entrance and/or exit of property
• Assists and supports volunteers in their service
• Conducts incremental rounds for fire and security purposes
• Attends all required meetings and reviews SRM emails regularly
• Depending on business need, this role may be asked to fulfill some or all of the duties of Safety and Security Officer. If this occurs, job description and/or assigned tasks should be reviewed in advance.
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is required; an Associate degree is preferred.

Experience:

• Previous experience working within a Christian recovery environment desired.

Other:

• Ability to handle crisis and unexpected situations with calm and clear thinking, demonstrating good analysis and judgment to bring resolution.
• Trustworthy, reliable, insightful, and perceptive
• Able to maintain confidentiality.
• Knowledge of addiction and recovery preferred.
• Able and willing to honor and uphold the leadership and mission of the organization.
• Thorough, systematic, and organized with regard to security and protocol
• Street knowledge and understanding of anger management highly desired.
• Computer literate, able to use basic office equipment.
• CPR/First Aid experience/current certification preferred.
• Able to read, write and perform basic mathematical computations.
• Two years of sobriety required, if in recovery
• Flexibility in working hours, including on-call availability and willingness to work holidays as they coincide with regular shifts.
• In accordance with the CLIENT'S security and background requirements, the incumbent must pass a thorough background check per the CLIENT's contract. This may include a criminal history search, CBI/FBI fingerprints, CBI name check, MVR/DMV search, psychological screening, sex offender search, SAM/OIG search, CAPS check, DORA check, drug and/or alcohol screening, DOT testing, or any additional requirement set forth by the CLLENT to ensure security compliance. For additional background requirements, please contact your Goodwill Staffing Representative for additional information.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: GSS - Programmatic Housing Coordinator Dept Number: 5450

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - Occasionally

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Occasionally

CARRYING:

Heavy: 45 lbs & over - Occasionally

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Occasionally

PUSHING/PULLING - Occasionally

REACHING:

Above Shoulder - Occasionally

At Shoulder - Occasionally

Below Shoulder - Occasionally

TWISTING - Occasionally

BENDING - Occasionally

KNEELING/CRAWLING - Occasionally

SQUAT - Occasionally

CLIMBING:

Use of legs only (stairs) - Occasionally

Use of arms & legs (ladders) - Occasionally

HEARING - Continuously

VISION:

Visual, close - Continuously

Visual, distant - Continuously

Visual, depth perception - Continuously

HANDS/FINGERS:

Simple grasping - Frequently

Fine Manipulation - Frequently

Repetitive Movements - Frequently

WALKING - Frequently

STANDING - Frequently

SITTING - Occasionally

SPEAKING - Continuously

OTHER, please describe - NA