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Posting Date 05/08/25
Application Deadline 05/11/25
Pay Range $20.50 - $32.00 hourly
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type Unclassified
Department Animal Care and Control
About the Position Are you a solutions-driven professional with a passion for the pets of Maricopa County and their owners? Do you have a proven track record assessing performance and developing process improvements? Perfect! We want YOU to be our next Special Projects Assistant! You will support Maricopa Animal Care & Control's divisions, which provide a variety of services to the community. You will also provide ongoing training and support to the Divisions and handle complex escalated issues. The daily tasks you complete with the Department teams and customers will directly affect the community and animals we serve. About Us Maricopa County Animal Care & Control employees are committed to serving the people and pets of Maricopa County by fostering a safe community and reducing the homeless pet population. We are always looking to add talented individuals to our team. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer
Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us | Maricopa County, AZ
We Require
Three years' experience in an administrative or support role related to coordinating and managing vendor services High School Diploma Other combinations of education and experience may be considered in substitution for the minimum qualifications
We Also Value
Job Contributions
Support the Animal Care & Control leadership with various data management systems by managing user accounts, including creating and updating user access and permissions. Serve as a shelter system help desk and troubleshoot user-related issues Track and evaluate the performance of external vendors by conducting performance assessments and compiling data for leadership review. Prepare regular reports on vendor performance, highlighting any areas of concern or opportunities for improvement Initiate vendor support contact for assistance and ensure that issues are resolved in a timely manner. Act as the point of contact for vendors to address system-related issues or performance concerns Receive, review, and process public records requests in accordance with applicable laws (federal, state, and local). Ensure that requests are fulfilled in a timely, accurate, and compliant manner, and escalate complex cases for higher review or legal consultation Collaborate with the Animal Care & Control divisions to identify and implement process improvements related to vendor services. Assist in the development of more efficient workflows to enhance service delivery and operational effectiveness Prepare and distribute monthly, quarterly, semi-annual, and annual performance reports. Ensure that reports are accurate and delivered on time to relevant leadership and stakeholders
Working Conditions
This position works in a busy, often noisy, office setting within an animal shelter with proximity to animals of all types Exposure to animals, cleaning products used in animal shelters, and the smells associated with animal housing is common Must be able to lift up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, OR requires walking or standing to a significant degree
Selection Procedure
Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer. Apply Now!
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Maricopa County
parental leave, sick time, tuition reimbursement
May 09, 2025