Senior Card Operations Administrator

Job Title:

Location:

What you'll do:

• Responsible for leading collaborative meetings with teams/managers to document processes and develop new/update existing policies and procedures;
• Under minimal guidance, conduct testing to ensure mitigation of identified operational risks and adherence to regulatory/compliance requirements;
• Assess Card Operations policies and procedures
• Determine effectiveness related to risk controls;
• Identify potential control weaknesses;
• Make recommendations for remediation;
• Ensure business readiness;
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end; and
• Provide progress reports and recommendations to management and assist in special card operations related projects, as assigned.

What you'll need:

• 3+ years of related experience with card operations and servicing and/or risk management and regulatory compliance.
• High school diploma required; Bachelor's degree in related field preferred.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience with data analysis tools (e.g., SQL, Excel) and data visualization platforms (e.g., Tableau, Power BI).
• Intermediate to advanced experience with office computer system operation (Microsoft Office products).
• Intermediate to advanced analytical skills and attention to detail working with large datasets. Intermediate to advanced experience presenting findings in a clear, actionable way.
• Advanced speaking and writing communication skills.
• Experience with executing results-driven initiatives preferred.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation