Housekeeper - #003686

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

The primary location of this position is on the main Cullowhee, NC campus.

This position will perform a variety of duties in the care and cleaning of Residential Living facilities. Duties include but are not limited to:

Additionally, Housekeepers can expect to receive occasional requests to adjust their usual schedule, either staying late/coming in early, doing additional weekend work to meet deadlines, or being called in to assist in unusual or emergency cleanup duties. Requests such as these will be kept to a minimum, but will occur throughout the course of a typical working year.

This is a physically demanding job that requires constant standing, squatting, walking, pushing/pulling, and the ability to lift up to 50lbs on a regular basis.

Must be eligible to work in the United States without sponsorship.

Knowledge Technical: Must achieve a satisfactory level of technical skill/knowledge in the area of housekeeping products and methods. Ability to read and comprehend labels and instructions regarding cleaning material and equipment; and have the ability to learn how to safely operate cleaning equipment and how to mix chemicals for cleaning. Ability to perform medium to heavy physically demanding work, lift a minimum of 50 pounds, stand for long periods of time while working, lift, sweep, mop, dust, climb steps and ladders, and operate a variety of commercial Housekeeping equipment. Equipment may include large buffing machines, floor scrubbers/buffers, vacuum cleaners, carpet shampooers, pressure washers, 6ft ladders, etc.

Customer Service: Must understand the mission of the organization and how one's own work activities impact both customers, students and the organization. Must understand the role of students in the work environment, the variety of students we serve and be able to respond accordingly in a professional manner.

Safety and Health Compliance: Must demonstrate an understanding of and maintain conditions that ensure a healthy and safe working environment. Ability to work in physically challenging work environment including frequent walking, squatting, bending, pulling/pushing and reaching. Ability to lift 50lbs. Must assist the Residence Life staff as needed with the implementation of any emergency response plan.

Interpersonal Skills/Communication- Must be able to communicate effectively with employees, supervisors and the general public. Must be able to develop and maintain effective relationships with others in order to encourage and support communication, teamwork and facilitate work. Must be able to understand and follow instructions and other communications regarding work assignments and other matters. Must be able to work independently or on a team and deal effectively with various groups, clients, or individuals being served. Ability to perform basic computer skills, examples include turning in maintenance requests and perform computer functions including sending and receiving emails and completing an on-line timesheet.

Applicants must apply online in order to be considered.

Please include a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran's Preference.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act ( SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources ( OSHR).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.