Position Description:
Works closely with the 414 LIFE Program Director to provide oversight and support for the daily operations of the 414 LIFE program. Under the direction of the Program Director, the Program Operations Manager will manage training, professional development, and quality control for program implementation, data management, and evaluation. In addition, the Program Operations Manager will facilitate the development and evolution of program protocols and standard operating procedures. This role will also oversee the collection and use of data to inform program activities and improvement.
Primary Functions
- Support the management and oversight of daily 414 LIFE program activities in collaboration with 414 LIF Program Director and Supervisors
- Develop and manage processes and systems to support daily program activities.
- Support the recruitment, screening, onboarding, and training of 414 LIFE program staff.
- Coordinate the development of program materials including program orientation manual, marketing materials, websites, forms, evaluation, and reports.
- Oversee the collection, analysis, and dissemination of program data in partnership with the Program Director and CIC Division of Data and Informatics.
- Develop, implement, and maintain comprehensive databases and files related to program operations.
- Manage the execution of internal and external meetings, site visits, and special events as directed.
- Manage training and professional development for program staff in coordination with Program Director and Program Administrator
- Serve as a liaison on behalf of the Program Director as directed.
- Ensure accurate program data and progress are collected, maintained and reported to program stakeholders.
- Work with Program Director and CIC Department Administrator to ensure compliance with program grants, budgets, contracts, and partnerships
- Support program innovation through research and dissemination of national best practices, reports, toolkits, and other relevant information.
- Participate on internal and external committees and working groups relevant to the advancement of the 414 LIFE program
Preferred Schedule:
M-F, 1st Shift hours, with flexibility for nights and weekends work
Position Requirements:
Specifications
Appropriate experience may be substituted for education on an equivalent basis
Minimum Required Education: Bachelor's Degree
Minimum Required Experience: 6 years
Field: Social Service, Nonprofit, Violence Prevention, Public Health, Community Engagement
Why MCW?
- Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
- 403B Retirement Package
- Competitive Vacation and Paid Holidays offered
- Tuition Reimbursement
- Paid Parental Leave
- Pet Insurance
- Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
For a full list of positions see: www.mcw.edu/careers
For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you.
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MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
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