Account Manager

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Account Manager to join our security business unit.

Non-Technical

• Build relationships with our clients in a positive, meaningful way.
• Consult with clients on building internal IT and Security policies
• Conflict resolution skills
• Work with team effectively and efficiently.
• Align with core values and adopt our systems and solutions.
• Professionalism of doing "what right, is right". all the time, every time.
• Continual self-improvement
• Critical thinking and analysis of looking for ways to improve processes and procedures
• Valid driver's license, willing to travel
• Adherence to Change Management, Problem Management, Asset Management, and Service Management
• Some after hours are required as emergencies come up
• Assist other members of the Account Management team

Technical

• High-level understanding of technology and a passion for learning more
• Enforcing documentation of customer's systems
• Enforcing documentation of time spent on service issues and projects
• Constant pursuit of technical and functional improvement in all areas

• High school diploma
• Must have a minimum of 3 years of outside sales experience
• Valid drivers license and acceptable driving record
• Excellent verbal and written communication skills
• Professional, friendly, positive, optimistic demeanor
• A strong understanding of relevant technologies, solutions, troubleshooting, & support
• Strong Organization and Time Management Skills

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.