Solutions Engineering Leader - USC S&P

The application window is expected to close on June 01, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The US Commercial Solutions Engineering team is a dynamic and highly experienced group of professionals supporting $6B+ business across the United States. Comprising seasoned experts in Solutions Engineering, this team is pivotal in driving growth and maintaining robust client relationships. This team also interfaces with dedicated, supporting organizations including Specialist AEs & SEs, Service AEs, Marketing, Channels, CX, and many others.

Joining this esteemed group offers the unique opportunity to be involved in high-level US Commercial operations, collaborating across all Cisco functions, and working alongside a great team of people committed to excellence and innovation in the ever-evolving US Commercial business landscape.

Your Impact

The USC S&P Solutions Engineering Leader plays a pivotal role in supporting the Solutions Engineering & Sales Specialist teams by developing strategies, conducting in-depth planning, and ensuring the alignment of sales initiatives with organizational goals. This role is critical in driving the efficiency and effectiveness of pre-sales activities, enabling USC to secure new business opportunities and maintain a competitive edge. The position requires a blend of strategic thinking, data-driven decision-making, operational excellence, and collaboration with cross-functional teams.

Key Responsibilities

Strategic Alignment & Execution: Develop and execute operational strategies that align with the SE & Arch team's objectives and overall business goals. Identify potential risks, develop mitigation strategies, and present insights to leadership for informed decision-making.

Operational Efficiency & Scalability: Establish and maintain workflows and processes to improve the efficiency and scalability of SE activities. Analyze metrics to identify trends, risks, and opportunities for operational enhancements. This streamlines operations and allows the team to handle increased demand effectively.

Cross-functional Coordination: Act as a central point of coordination between the USC Pre-Sales Engineering team, Americas SE leadership, Sales, and Marketing. Serve as a liaison between the team and external stakeholders, including customers and partners. This ensures alignment on goals and deliverables across the teams.

Tool & Platform Influence: Represent the SE organization to influence requirements around tools and platforms to support SE activities.

Strategic Planning & Growth: Develop and implement a comprehensive strategy for the SE team to support the USC growth objectives. Align the team's goals and priorities with broader sales, marketing, and product strategies.

Performance Monitoring & Improvement: Define success metrics and track progress against strategic objectives, adjusting plans as needed. Define and monitor key performance indicators (KPIs) to assess the effectiveness of pre-sales strategies and initiatives.

Data Analysis & Corrective Action: Analyze data and performance metrics to identify areas for improvement and implement corrective actions. Develop a framework for continuous feedback and iteration to refine pre-sales engineering strategies over time.

Professional Development & Mentorship: Support the professional development of the SE team by identifying skill needs and implementing training programs. Mentor and guide team leaders to enhance their strategic thinking and technical capabilities. This fosters a culture of continuous learning and improvement.

Culture of Excellence: Foster a high-performance culture by encouraging collaboration, innovation, and accountability. This creates a positive and productive work environment that drives results.

Assist in creating & delivering compelling presentations regarding the USC SE business, strategies, and results.

Minimum Qualifications

• 7+ years of experience in pre-sales engineering with a minimum of 2 years as an SE leader.

• Strong analytical and problem-solving abilities to interpret data and identify actionable insights.

• Excellent written and verbal communication skills with an ability to influence stakeholders at all levels.

• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

• Proficiency in Salesforce and productivity tools (e.g., Microsoft Office Suite)

Preferred Qualifications

• Bachelor's degree in technical field (MBA is a plus).
• A results-driven mindset with the ability to think long-term and align initiatives with organizational goals.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!