SVB - Commercial Product Manager IV

Silicon Valley Bank serves some of the most innovative companies in the world. Our clients are forward thinkers. True believers. Optimists. Inspired by them, we're changing the face of banking. Our clients have redefined products in many areas of the global economy, and every day we power their ability to do so. And we need leaders with the same can-do attitude as our clients. We're looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale. You will be joining fast moving agile teams and will have the desire and opportunity to creatively solution for business needs whilst also going deep into the technical workings of our platforms and digital channels.

* Help define and deliver a sales technology strategy for our client servicing partners.
* Evaluate, analyze, and document business requirements in order to develop the product backlog and drive the roadmap using agile frameworks and tools, in conjunction with maintaining all incoming enhancement and change requests.
* Inform the prioritization and execution of key strategic product initiatives and enhancements by partnering with key business stakeholders, technical partners, and executives.
* Work with Sr. Product Managers and cross functional partners to build alignment and adoption of business initiatives.
* Serve as an ambassador for your client servicing centric product, gathering information from all parts of the business to create valuable outcomes for sales technologies.
* Support and release all business readiness activities, including user demos, acceptance testing, and product training.

Bachelor's Degree and 4 years of experience in Product Management in Financial Services or Fintech, ideally working with sales technologies, APIs, or digital applications OR OR High School Diploma or GED and 8 years of experience financial Services or Fintech, ideally working with sales technologies, APIs, or digital applications.

Preferred Qualifications

* Telephony tools knowledge and experience required
* 3-7 years experience in sales, banking, or fintech
* Demonstrated interest in product development, technology, and industry trends
* Scrum or Product Management certification(s) preferred
* Experience with continuous process improvement methodologies preferred - Passion for driving toward an exceptional client experience (internal and external)
* Good data analysis skills and ability to take a data driven approach to identifying and prioritizing needs
* Strong communication, organizational and interpersonal skills
* Creative, strategic thinker with deep intellectual curiosity
* Ability to execute with an entrepreneurial spirit
* Be familiar with the evolving sales, fintech and banking landscape to inform product lifecycle
* Familiarity with Agile lifecycle

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.