Case Mangement Team Lead

Salem Hospital
United States, Massachusetts, Salem
81 Highland Avenue (Show on map)
May 06, 2025
Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements. Coordinating services being provided; arranging resources; observing and evaluating treatments and responses; advocating for needed services and entitlements; conducting interdisciplinary meetings and evaluations and assisting manager with the day-to-day operations of the department. Does this position require Patient Care? Yes Essential Functions -Determines approach by evaluating the physical, psychological, functional, environmental, and financial needs of patients. Determines psychosocial needs and the compound medical needs of patients. -Defines care goals of patients by providing education, information, and direction to each individual and family -Audit case file on a regular basis for completeness and accuracy. -Assist in discharge planning as required -Participates in case staffing and reports concerns -Attends mandatory staff meetings and training sessions. Adheres to the mission, values, and health performance standards. -Assists others and supports the team. -Identifying gaps or barriers in treatment plans Education Bachelor's Degree Nursing required or Master's Degree Social Work required Can this role accept experience in lieu of a degree? No Licenses and Credentials Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferred Experience Case Management, Utilization Review, or Discharge Planning experience 5-7 years required Knowledge, Skills and Abilities - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. - Highly developed communications and interpersonal skills, working with varied population. - High level of service delivery Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. - Ability to establish strong rapport and relationships with patients and staff. - Proficient in Microsoft Office and industry related software programs. - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. - Ability to maintain client and staff confidentiality. - Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care. - Knowledge of Healthcare and Managed Care preferred. Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.