Manager, Warehouse Operations

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Seattle, WA

Division:Air & SeaUS

Job Posting Title: Manager, Warehouse Operations

Time Type: Full Time

Summary

The Warehouse Operations Manager oversees the day-to-day operational activities of warehouse operations, including staff scheduling, inventory control and productivity. This role is responsible for managing operational staff, implementing policies and procedures, and adherence to safety regulations. All key responsibilities are managed in coordination with the Warehouse Manager.

Duties and Responsibilities

Operational Management

• In coordination with Warehouse Manager, schedule warehouse personnel to ensure adequate staffing for shipping, receiving, and other activities.
• Direct daily operations, including shipping, receiving, sanitation, maintenance, and inventory control.
• Be engaged with productivity reports and manage labor hours to meet budget requirements and achieve warehouse goals.

Inventory & Equipment Management

• Oversee warehouse scratch rates, out-of-stock issues, receiving errors, selection errors, and slotting of products.
• Maintain warehouse equipment through preventive maintenance and necessary repairs, ensuring safe and efficient operation.

Safety & Compliance:

• Coordinate with Warehouse Manager on maintaining warehouse safety programs in compliance with OSHA and other regulations.
• Ensure a clean and safe work environment for employees.

Team Leadership & Development:

• Lead Your Team: Manage, hire, train, and evaluate staff to build a high-performing operations team.
• Provide coaching and support to ensure employees are motivated and productive.
• Foster a collaborative work environment to drive team success.

Collaboration & Communication:

• Work closely with other departments to ensure seamless operations and service delivery.
• Maintain effective communication via phone, email, and web conferencing to coordinate activities and initiatives.

Metrics & Performance Monitoring:

• Coordinate with Warehouse Manager to develop relevant metrics to measure operational performance and identify areas for improvement.
• Use data-driven approaches to optimize processes and achieve operational goals.

Additional Responsibilities:

• Train new employees on warehouse systems and procedures.
• Perform other duties as assigned to support warehouse and organizational goals.

Skills & Competencies:

Mathematical Skills:

• Intermediate proficiency.

Other Skills:

• Strong knowledge of warehouse operations and business processes.
• Results-driven with excellent decision-making and problem-solving abilities.
• Exceptional communication skills (written, verbal, and presentation).
• Organized and able to work effectively in a diverse environment.
• Knowledge of TSA and Customs & Border Protection regulations preferred.

Preferred Qualifications:

• Experience in the freight forwarding industry or related fields.
• Gateway and/or airline ground handling experience is advantageous.

Supervisory Responsibilities:

• Manage and lead warehouse personnel, including recruitment, training, performance management, and succession planning.

Language skills

• English Fluency

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Knowledge of warehouse management systems is a plus.

Physical and/or Mental Requirements / Working Conditions

Work in a warehouse environment with exposure to varying temperatures. Rare exposure to fumes, airborne particles, or chemicals. Noise levels are typically low to moderate.

While performing the duties of this job, the employee is frequently required to stand. The employee is often required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

WORK HOURS AND ENVIRONMENT

Normal working hours for this position are Monday - Friday from 8:30 AM to 5:30 PM, however, working beyond these hours will often be required by business needs.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $78,000.00 - $117,500.00 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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