Senior Team Lead, Air Freight and Expedited

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Atlanta, 3705 Wilson Rd

Division:Road

Job Posting Title: Senior Team Lead, Air Freight and Expedited - 95172

Time Type: Full Time

Summary

The Senior Team Lead, Air Freight and Expedited, is responsible for overseeing the daily operations of the Air Freight and Expedited team. This role ensures shipments are executed efficiently and compliantly, while maintaining high standards of customer service. As a "Player Coach," the Senior Team Lead will actively support the team in execution while also mentoring and guiding team members toward performance excellence and continuous improvement.

Duties and Responsibilities

• Oversee all air freight and expedited operations within a designated region or account portfolio, ensuring timely, cost-effective, and compliant shipment execution.
• Fulfill a dual role as a "Player Coach," actively supporting daily operations while leading the team to achieve service and performance goals.
• Manage carrier and agent relationships, including handling service inquiries, resolving escalations, and ensuring carrier and customer satisfaction.
• Collaborate with internal departments such as Sales, Customer Service, and Compliance to ensure operational alignment with company objectives.
• Develop and maintain relationships with carriers, agents, and expedited service providers to ensure competitive pricing and service reliability.
• Ensure all shipment details, milestones, and documentation are accurately updated in a timely manner in relevant systems.
• Monitor industry trends, capacity shifts, and regulatory updates in the air and expedited sectors; recommend and implement operational improvements as needed.
• Provide performance updates and operational insights to management and key stakeholders.
• Ensure compliance with all applicable TSA, IATA, FAA, and company regulations and standards.
• Implement continuous improvement initiatives to enhance workflows, systems, and operational scalability.
• Negotiate and quote expedited and freight rates on both a spot and long-term basis to drive cost efficiency and margin improvement.
• Conduct regular performance reviews with carrier partners and evaluate service KPIs to ensure accountability and identify improvement opportunities.

Supervisory Responsibilities

• The Senior Team Lead will be responsible for overseeing the work of the team, which may include supervising team members and coordinating with other departments and teams.

Educational background / Work experience

• Bachelor's degree in business, logistics, supply chain management, or a related field is preferred, but not required.
• At least 3 years of experience in Air Freight, Expedited, or a related operational logistics function.
• Prior experience in a supervisory or leadership role is preferred.

Preferred Qualifications

• Certification in logistics or supply chain management is preferred.
• Prior experience working with carriers, brokers, and transportation providers is a plus.
• Experience with industry-specific software.

Skills & Competencies

• Strong knowledge of Air Freight and Expedited regulations, procedures, and documentation requirements
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously.
• Strong interpersonal and communication skills, with the ability to work effectively with team members, customers, and partners.
• Ability to analyze data and make informed decisions based on that data.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is required.
• Experience with industry-specific software is a plus

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi-shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment

DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is:$62,500 - $84,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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