We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results

Behavioral Health Navigator - Hybrid

Sentara
life insurance, paid time off, sick time, tuition assistance, 401(k), 403(b), remote work
United States, Virginia, Richmond
May 06, 2025

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara Health is seeking to hire a qualified individual to join our team as a Behavioral Health Navigator.

Position Status: Full-time, Day Shift

Position Location: Hybrid. 2 days a week from home. 3 days a week on-site in Richmond, Henrico, and Petersburg areas.

Standard Working Hours: 8:00AM to 5:00PM

Overview

The Behavioral Health Navigator serves as a vital resource for patients experiencing psychological distress in a hospital or community setting to include the Emergency Department, Medical Floors, Behavioral Health Units, Community Services Boards or Community Care Clinics. This role is dedicated to guiding patients through the often-complex behavioral health care system, ensuring they receive the appropriate support and treatment they need.

Key responsibilities include:

  • Conducting initial assessments to determine patients' behavioral health needs and identifying appropriate treatment options.

  • Connecting patients with mental health providers, community resources, and support services.

  • Coordinating and scheduling follow-up appointments to ensure continuity of care.

  • Addressing potential barriers to treatment, such as financial constraints, lack of transportation, or insurance challenges, and working to resolve these obstacles.

  • Providing ongoing education and emotional support to patients and their families, helping them understand their treatment plans and available resources.

  • Collaborating closely with medical staff, social workers, case managers, and other healthcare professionals to facilitate comprehensive care.

  • Advocating for patients' mental health needs within the healthcare system and the community.

Through compassionate guidance and a patient-centered approach, the Behavioral Health Navigator plays a crucial role in improving access to mental health services, enhancing patient outcomes, and ensuring a seamless transition to appropriate care.

Education
  • Associate's level degree - LPN

  • 3-year RN diploma

  • Bachelors degree in Health & Human Services in lieu of LPN or RN licensure

  • Master's degree in Health & Human Services in lieu of LPN or RN licensure

Certification/Licensure
  • RN Licensure

  • LPN Licensure

  • LCSW or LPC licensure also acceptable for certain positions

Experience
  • Requires a minimum of two years of Case Management Experience or Long-Term Care Experience

  • Experience in Nursing, Social Work or Human Service Field

  • One year working with Medicaid or CCC Plus populations, licensed in the state of VA

Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
*Pet Insurance
*Legal Resources Plan
*Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Applied = 0

(web-94d49cc66-tl7z6)