Director of Student Life, Sacramento Campus

• Serves as a member of the Dean On-Call team that supports the primary residential on- duty program, and participates in the larger University emergency response team/system. Respond to, and/or coordinate responses to student behavior, community & facility issues, and crisis/emergency management; directly respond to students of concern as warranted. Accept and respond to evening, weekend, and/or holiday phone calls of emergency nature. Participates in the weekly CARE Team meeting and Behavioral Intervention Team as needed.
• Under the direction of Title IX and Conduct, collaboratively developments policies, procedures, and programs relative to the Graduate Student Code of Conduct in support of students' ethical reasoning and collegiate success.
• Oversees the graduate student conduct review (adjudication) process, including administrative and board review hearings, and employs policy to ensure procedural protections, fundamental fairness, and access for all parties. Implements the adjudication process to include procedural compliance with institutional, state, and federal mandates that include selection, training, supervision, and evaluation of conduct board members, and serves as an administrative hearing officer and appeals officer as needed.
• Serves as a Deputy Title IX Coordinator under the supervision of the University's Title IX office.
• Responsible for hiring, training, supervision, and evaluation of four Resident Assistants (RAs). Facilitate the development of Resident Assistants (RAs) on all aspects of the residential experience, policies, and processes. Develops student leaders' ability to be successful in all aspects of their position through training, supervision, and ongoing support.
• Plan, monitor, and coordinate day-to-day administrative activity for campus housing on the Sacramento campus exercising discretion and independent judgment. This includes, but is not limited to execution of housing strategies, written correspondence, policy enforcement, records retention, and administrative report writing. Ensures housing office compliance with University, local, state, and federal requirements.
• Provides leadership, oversight and coordination of business operations and occupancy management through implementation of policies that support efficient and effective unit functioning. This includes, but is not limited to the housing applications and room assignment processes, contract/license management; move-in & move-out processes, and guest housing. Makes recommendations to supervisor about housing contract, budget requirements, and housing rates. The Director of Student Life will oversee the student mail/package operation for students living in campus housing.
• Assists Residential Life & Housing's Operations team and Business Manager with student housing fiscal responsibilities including, but not limited to: managing office and programmatic budgets, housing billing, past due accounts/late fee collections, cleaning/damage billing, and other financial needs.
• Administers a housing key and access management system. Maintain policies and procedures for housing facility access control, inventory of all keys, processing and authorizing key requests and lock/key changes, and distribution of keys to students.
• Serves as part of the Residential Life and Housing team to devise, execute, and evaluate departmental goals, policies, organization and programs. Design, coordinate and implement on-going housing assessment initiatives. Research and prepare a market analysis for housing in the Sacramento community surrounding the campus.
• Interact with and become acquainted with all individuals residing in the campus apartments. Collaborate with Student Life and campus colleagues to implement programming events and activities for the residential students.
• Provide housing tours and give presentations for orientations, special events, etc.
• Coordinate technology needs with University colleagues for the housing program including oversight of the housing website, social media, housing management system, etc. Utilize the housing database or other approved management systems.
• Collaborate with Buildings & Grounds to ensure clean, safe residential communities. Direct the apartment turn-over process, including facility inspection, pest control, furniture & appliance inventory & upkeep, identification of maintenance/custodial needs, and initiate action to prepare the apartments for new occupancy. Communicate with residents and respond to housing related maintenance and custodial needs. Review and approve maintenance work orders and provide Building & Grounds with lists of maintenance work required. Provide follow-up on work order requests.
• Assists with the facilitation of Residential Life & Housing campus crisis response, including evacuations of residential communities and emergency housing requests.
• Implements accommodations approved by the Housing Petition Committee or Special Accommodation Request processes, working with RLH staff and other university partners (Services for Students with Disabilities, Student Health Services, Counseling & Psychological Services, Care Team, Title IX, etc.) as needed. Be sensitive and in compliance with the needs, requirements and laws pertaining to student accommodations.
• Manages I.D. card system to ensure accuracy and security in providing building, laundry, and meal plan access to residents and staff.
• Assist the Assistant Vice President of Student Life with Dining projects as requested.
• Represents the department on University committees and on special projects as appointed by the Assistant Vice President of Student Life or designee.
• Attend and participate in department and division meetings. Develops collaborative relationships across the Division of Student Life and other campus partners that facilitate achievement of unit goals and responsibilities. Collaborate and provide support, as needed with the Housing & Residential Life staff on the University of the Pacific Stockton campus.
• Complies with federal and state requirements for reporting, including serving as a Campus Security Authority (CSA) for all Clery Act reportable crimes, Mandated Reporter under CANRA, and required reporter under the policy prohibiting sexual misconduct, discrimination.
• Performs other job-related duties as assigned

• Master's degree or equivalent combination of education and experience.
• Five (5) years' experience in residential life, student conduct, prevention programming, or other relevant areas of student affairs, or demonstrated related work experience.
• Three (3) years' experience supervising staff.
• One (1) year of experience using StarRez Housing Management software.

• Prior live-on/on-call experience in a University setting
• Prior experience as a Deputy Title IX Coordinator
• Demonstrated Conflict management skills

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.