Associate Business Analyst/ Business Analyst

Overview

At Navy Federal Credit Union, the Commercial Credit Administration group comprises Business Lending Operations, Underwriting, Loan Participation, and Portfolio Management. These teams provide operational and risk management support for the $1B commercial loan portfolio. The Business Analyst will work daily with the operations staff under general supervision and perform a variety of support functions related to loan operations.

Responsibilities

• Conduct analyses and reporting in support of general business operations and planning activities including budget development, equipment availability and other capabilities
• Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals
• Document business processes and workflows; identify inefficiencies or areas for improvement
• Analyze and evaluate business data to identify solutions to basic business problems; use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
• Create reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems and value chain, input/output, to improve and/or automate business performance

Qualifications

• 2-5 years of experience in business and operational strategy, planning and analysis
• Basic understanding of business and operating environment
• Working knowledge of data querying, reporting, forecasting, analysis and operations research
• Research, analytical, and problem solving skills
• Effective problem resolution skills including determining root cause, scope and scale of issues
• Effective word processing and spreadsheet software skills
• Effective project management skill to lead projects and/or initiatives of small to medium scope to include working effectively with diverse internal and external contacts
• Bachelor's Degree in Business Administration, Finance or related field

Desired Qualification

• Master's Degree in Business Administration, Finance or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 510 Heritage Oaks Drive, Pensacola, FL 32526

Salary: $25.34 - $31.69 hourly (Associate Business Analyst)
$29.28 - $36.59 hourly (Business Analyst)

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