Program Manager - Talent

Position Title: Program Manager - Talent

The Program Manager - Talent partners with the Director of Talent and Transformation to develop and implement talent management programs, processes, and initiatives that drive the growth, development, and effectiveness of our organization. This role requires close collaboration with HR and business leaders, Learning & Leadership Development teams, and Change Management to drive performance and talent enablement interventions that ensure our people possess the knowledge, skills, and abilities needed to meet current and future business demands.

Essential Duties and Responsibilities:

Applies a structured methodology to lead talent planning and development activities; leverages durable best practices, process, and tools to support enterprise talent enablement. Leads new deployment and ongoing execution of key talent management processes and programs, including process and program/design, deployment strategy development and communication, outcome measurement and reporting, and user adoption/change management support. Supports performance and talent management processes, including performance reviews, goal setting, talent reviews, and succession planning, as well as high-potential program development, leadership development, and enterprise learning. Supports training development and delivery; provides input, documents requirements, manages instructional design process, facilitates delivery, and coordinates logistics. Administers and evaluates assessments (e.g., 360-feedback, Birkman, Hogan, etc.) to determine development opportunities for high-potential individuals, providing coaching support as needed. Builds strong relationships with business leaders and HR teams to understand talent needs and drive strategic talent objectives, considering organizational readiness and capacity for change. Establishes and maintains a strong working relationship with HR System Administrators to ensure talent modules within Workday are effectively designed and deployed to support desired outcomes of talent processes and programs, including a focus on skills development, career pathing, and establishing a Talent Marketplace. Tracks, monitors, analyzes and reports key performance indicators/metrics, including utilization/user adoption, key business/talent outcomes and stakeholder feedback for key talent management programs, processes and tools. Leverages this analysis to identify opportunities and need for intervention(s); evaluates and ensures equitable process outcomes and identifies and mitigates/removes process barriers and bias. Prepares proposals and executive summary presentations for key internal stakeholder audiences and supports external reporting requirements. Manages and maintains existing vendor relationships and supports the evaluation of new external vendors and offerings as needed. Stays current on talent management trends and best practices, recommending innovative enhancements to improve current processes, programs, and tools.

Minimum Qualifications:

Education:

• Bachelor's degree or equivalent, relevant proven experience
• Focus in Organizational/HR Development (Learning/Development/Leadership), I/O Psychology, or Business Management or related preferred

Licensure:

Certifications:

• Birkman and/or Hogan preferred
• Project Management (PMP) preferred

Experience:

• 5+ years of progressively responsible experience in Human Resources and/or Organizational/Talent/Leadership Development and Learning
• 3+ years designing, implementing, and managing performance and talent processes and programs, including performance and talent reviews, succession planning, and employee engagement/listening surveys
• Workday HCM preferred

Knowledge, Skills, and Abilities:

• Excellent communication and interpersonal abilities to include advanced presentation and group facilitation skills, whether in person or virtual.
• Creative problem-solving and strategic thinking.
• Ability to influence and drive change.
• Exceptional organizational skills and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Resilient and tenacious with a propensity to persevere.
• Proven experience in designing and implementing talent development programs.
• Strong project management skills.
• Able to work effectively at all levels of an organization.
• Must be a team player and able to work collaboratively with and through others.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Work Arrangement: Hybrid General- On average 1-2 daysper week of onsite work is required. More orless may be required depending onbusiness need.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.