Electronic Banking Operations Intern

Position Summary: The Operations Intern provides support for multiple areas of the Electronic Banking Department. This individual will gain experience in operations, contributing to daily tasks, process improvements, and project support while developing key skills for a career in Operations.

Essential Functions:

• Assist with daily operational tasks of all areas of the Electronic Banking Department.
• Assist with maintenance tasks for department projects.
• Process daily credit card tasks including but not limited to credit card payments and input of new retail credit card accounts.
• Prepare daily card files, print, and process instant issue debit and credit cards.
• Alert Supervisor and/or Compliance Officer to forgeries or suspicious activity. Is alert to deviation from policies and procedures.
• Provide customers and coworkers with professional, efficient, and courteous service with all types of account inquiries.
• Perform other job-related duties or special projects as assigned.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.

Qualifications:

• Previous banking experience preferred but not required
• Proficient in Microsoft Office Products and in working with other bank software.

Preferred Talents:

• Effective communicator
• Time efficient in managing multiple projects/tasks
• Attention to detail
• Ability to work independently with little supervision as well as on a team
• Hard worker, self-directed and takes initiative

Working Environment:

Sedentary work - occasionally lifting and/or carrying up to 25 lbs.

Indoor work - not exposed to outdoor elements or hazards.