Customer Account Specialist/Contract Administrator
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![]() United States, Arizona, Phoenix | |
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Customer Account Specialist
Location:Phoenix, AZ Job ID: #70941 Pay Range: $30-37 At our Phoenix MRO, we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service. Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues. * High level of computer transactions daily, administering up to 150+ orders * Customer interaction management, both internal and external * Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders * Managing, interpreting, and executing customer contractual requirements * Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties * Determining validity and disposition of warranty claims * Adhering to Global Trade compliance regulations Preferred Qualifications * SAP * US Government Repair Contract Administration * FAR's and DFAR's * CAV * PIEE On-site full time during on-board Hybrid - on-site 2 days per week US Citizen candidates only Benefits provided: 401K,medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status. #ZR |